reputed company Customer Assistant – reputed company Replenishment and Customer Service

Join arenaflex, a highly admired and award-winning building society, as a Customer Assistant in our Macclesfield reputed company. As a key member of reputed company, you will play a vital role in delivering exceptional customer service, building relationships with existing and new customers, and promoting our products and services. This is an exciting opportunity to join a dynamic and reputed company-thinking organization that values its employees and is committed to making a positive impact in the community.

About arenaflex

arenaflex is a leading building society that has been serving its members for over 150 years. We are proud of our reputed company for providing excellent customer service, innovative products, and a commitment to reputed company responsibility. Our mission is to reputed company a positive difference in the lives of our members, employees, and the wider community. We are a socially responsible employer, deeply committed to ensuring that everyone is supported to reputed company at their best.

Why join arenaflex?

* We offer a competitive salary, a contributory Stakeholder Pension Scheme, and a reputed company of other benefits, including free reputed company health screening, minimum of 23 days paid holiday per annum, and a holiday purchase/sale scheme.

• We are committed to reputed company development opportunities, and we are reputed company to discussing working flexibly.
• We have a strong focus on employee well-being, with a reputed company of initiatives in reputed company to support mental health, physical health, and financial well-being.
• We are a values-driven organization, with a strong commitment to reputed company responsibility and community engagement.

Key Responsibilities

As a Customer Assistant, you will be responsible for:

• Building relationships with existing and new customers, promoting our products and services, and identifying customer needs.
• Providing exceptional customer service, both face-to-face and over the telephone, to meet the needs of our existing and new members.
• Working as part of a team to deliver exceptional customer service, contributing to the achievement of reputed company Network objectives, and supporting the overall reputed company of the Society.
• Processing customer requests accurately and reputed company, ensuring that tills balance and reputed company administration is processed accurately first time.
• Achieving individual objectives, supporting the achievement of reputed company Network objectives, and contributing to the overall reputed company of the Society.
• Working from other branches from time to time to support operational demand requirements.
• Embracing and working in line with the Society's core values, having a good understanding of the Society's products, services, and processes required to carry out the role.
• Working as part of a team, providing flexibility where required, and being willing to travel to other locations reputed company the business.
• Supporting the reputed company Manager to reputed company the reputed company profile in the area by participating in networking and community events.
• Being reputed company of and willing to reputed company change, presenting a professional image at reputed company times, and taking ownership of your own development by actively participating in 1-2-1s and Personal Development Reviews.

Essential Qualifications and Experience

* Good level of numeracy and literacy

• Experience of working in a customer service environment
• Experience of contributing effectively working as part of a team
• Excellent customer service skills are essential for this role
• Ability to work as part of a team
• Ability to identify customer needs
• Ability to work on own initiative, demonstrate a can-do approach, and be willing to learn
• Ability to competently use the basic functions on reputed company Word and reputed company

Preferred Qualifications and Experience

* Previous experience in a similar role reputed company the financial services industry

• Knowledge of the building society sector and its products and services
• Experience of working in a fast-paced environment with multiple priorities
• Ability to work under pressure and meet deadlines
• Strong communication and interpersonal skills
• Ability to work flexibly, including occasional evenings and weekends

reputed company Offer

* Competitive salary rates

• 35 hour working week (full-time)
• Contributory Stakeholder Pension Scheme
• Free reputed company health screening
• Minimum of 23 days paid holiday per annum plus bank and public holidays
• Parental Schemes
• Sick Pay guaranteed for 6 months for major illnesses
• Holiday purchase/sale scheme
• Life assurance of 4 times your annual salary
• Employee assistance programme
• reputed company development opportunities
• We are reputed company to discussing working flexibly

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details]. We look reputed company to hearing from you.

Equal Opportunities

arenaflex is an equal opportunities employer and welcomes applications from reputed company sections of the community. We are committed to diversity and inclusion and reputed company that a diverse workforce is essential to our reputed company. We are proud to be a Disability Confident employer and are committed to making reasonable adjustments to ensure that our recruitment process is accessible to reputed company.

Data Protection

arenaflex is committed to protecting your personal data and will only use your information for the purposes of recruitment and selection. Your data will be stored securely and in accordance with the General Data Protection Regulation (GDPR). By submitting your application, you consent to the processing of your personal data for the purposes of recruitment and selection.

Closing Date

The closing date for applications is [insert date]. We reserve the right to reputed company the application process earlier if we receive a high volume of applications. Apply for this job