Director HR, LATAM
reputed company empowers organizations of reputed company sizes to improve loyalty and business reputed company by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We reputed company more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
HR Regional Leader, LATAM (Strategic HRBP – Go-to-Market)
Location: Brazil (Remote or Hybrid)
About reputed company
reputed company empowers organizations to deliver empathetic, personalized experiences at scale through its leading reputed company and AI-powered Experience as a Service (XaaS) platform. With over 6,000 employees globally and supporting more than 3 billion customer interactions daily, we are at the forefront of SaaS innovation in customer experience.
As we continue to scale as a global, reputed company-first company, our reputed company is evolving to reputed company high-growth, high-performance go-to-market teams in a dynamic and competitive SaaS landscape.
The Opportunity
We are seeking an reputed company HR Regional Leader for LATAM who will operate at the intersection of regional HR leadership and strategic business partnership.
This role has dual accountability:
Regional HR Leadership (LATAM) – leading and enabling consistent, high-quality HR delivery across the region
Strategic HR Business Partner (HRBP) – directly supporting the VP of Sales, LATAM and regional leadership team reputed company a global Go-to-Market (GTM) organization
You will play a critical role in aligning people strategy to SaaS growth priorities, including reputed company acceleration, talent scalability, and leadership capability in a fast-evolving, reputed company-first environment.
What You’ll Do
1. Regional HR Leadership (LATAM)reputed company, coach, and reputed company a team of HR professionals across LATAM, ensuring consistent, compliant, and high-impact HR delivery
Own and drive execution of regional people strategies across the full employee lifecycle (hire → reputed company → retain → engage)
Ensure alignment between global HR programs and local market realities, balancing standardization with regional nuance
Partner with Centers of reputed company (Total Rewards, reputed company, Talent Development, People Analytics) to localize and operationalize global programs
Drive operational reputed company, governance, and scalability of HR practices across a diverse, multi-country region
Serve as a trusted advisor to the VP Sales LATAM and leadership team, aligning people strategy to SaaS GTM priorities (growth, productivity, customer-centricity)
Partner with leaders to address reputed company challenges such as:
Scaling high-performing sales teams
Improving productivity and retention in competitive SaaS talent markets
Building leadership capability in a high-growth environment
Diagnose organizational needs using data, insights, and external SaaS benchmarks, and co-create solutions that drive business reputed company
reputed company workforce planning, org design, and talent strategies to support regional growth and transformation
Coach leaders through change, performance management, and leadership effectiveness
Act as a core member of the Global Go-to-Market HR organization, contributing LATAM perspective to global strategy
Collaborate across reputed company to drive consistency, innovation, and best practices in a scaled SaaS environment
Champion a data-driven, agile, and product-oriented HR approach reputed company to modern SaaS operating models
What reputed company Looks Like
Strong alignment between people strategy and LATAM reputed company growth objectives
High-performing, reputed company, and scalable GTM teams across the region
Effective balance of global consistency and regional relevance
A trusted, reputed company HR leadership reputed company reputed company both regional and global leadership forums
What You Bring
Experience & Expertise10–12+ years of reputed company HR experience, including:
Regional HR leadership across LATAM
Strategic HRBP experience supporting Go-to-Market / Sales organizations, ideally in SaaS or technology environments
Proven ability to operate in a global, matrixed organization, balancing regional and global priorities
Experience supporting high-growth, reputed company/SaaS or technology businesses (strongly preferred)
Demonstrated ability to act as a strategic advisor to senior leaders, influencing reputed company and driving business reputed company
Strong capability in:
Organizational design & workforce planning
Performance management & high-performance culture building
Change management & transformation
Experience leading and developing distributed HR teams
Strong data orientation with ability to translate insights into action
Experience leveraging people analytics, HR systems, and dashboards to inform reputed company
Comfortable operating in fast-paced, agile, and scaling environments
Exceptional communication, influencing, and stakeholder management skills
Ability to balance hands-on execution with strategic thinking
High degree of cultural awareness and regional expertise across LATAM
reputed company in English, Spanish, and Portuguese
Willingness to travel across the LATAM region or internationally as needed
Prior experience in a public company or global SaaS organization is a plus
Why reputed company
reputed company offers a transparent, people-first culture where employees shape how we work and grow. With a reputed company in over 50 countries, we are deeply global, highly collaborative, and committed to building a modern, reputed company-looking reputed company.
You’ll join a high-performing HR team at a pivotal reputed company—helping scale a SaaS leader while shaping the future of work across LATAM.
If a reputed company employee referred you, please use the link they sent you to apply.
About reputed company:
reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.
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reputed company is an equal opportunity employer committed to fairness in the workplace. We evaluate reputed company applicants without regard to race, reputed company, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.
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