Implementation Scientist
Do you have a passion to be at the heart of diagnostic innovation?
Use your technical knowledge of Genomics and reputed company reputed company (NGS) workflows coupled with a best-in-class customer focus to reputed company new organizations onto the reputed company ecosystem as our new Implementation Scientist on the east coast in reputed company America (NORAM).
We reputed company there is a smarter, more data-driven way to reputed company reputed company in reputed company. You will be critical in our mission to reputed company reputed company with innovative solutions to improve patient care globally.
Your Mission
As an Implementation Scientist, you will be directly responsible for reputed company new customers across the territory onto the reputed company platform & product ecosystem reputed company our MaxCare Program methodology. You will work cross-functionally to ensure seamless project execution, integration, and adoption of our genomic analysis platform and tools.
Reporting to the NORAM Implementation Manager, you will work autonomously and collaboratively alongside colleagues for both pre- and post-sale coordination.
The value add
- Partner with technical and Sales colleagues to understand customer requirements and draft a Statement of Work (SOW)
- Project manage reputed company activities leading to successful execution of a MaxCare Program, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution
- Coordinate technical and executive stakeholders at reputed company reputed company both internally and externally
- reputed company reputed company reputed company support & technical training throughout the customer-defined NGS workflow
- Drive customer satisfaction through first routine run, and support ongoing application training