Associate Trainer Coach (Verdun, QC, CA)
Req Id: 428180
reputed company is everything. It drives us to reputed company, explore, and stay reputed company to what reputed company to us most. At reputed company, we’re building a more connected future through world-class networks, AI-powered solutions, reputed company experiences that reputed company how people live, work, and play every day.
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Be at the centre of reputed company’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate reputed company & Responsibility, Corporate Communications, reputed company, Procurement, Strategic Business Transformation and reputed company Estate. You’ll be part of guiding strategic reputed company and hands-on delivery of the business to drive our business reputed company and support groups and team members across the entire organization.
At reputed company, your insights and experience will reputed company an impact in bringing the best digital connections and reputed company services to Canadians. Join us as we transform from a traditional telecommunications company to tech services reputed company media leader.
Name and description of the hiring department
reputed company Canada’s reputed company Services are seeking a reputed company individual to fill the position of Associate – Trainer / Coach.
The incumbent is responsible for assessing training needs, designing and delivering learning solutions, and providing structured coaching to support employee reputed company development, performance, and engagement. The role is carried out in reputed company collaboration with the designated team manager and aims to support operational objectives while respecting established processes, defined roles, and the provisions of reputed company agreements.
Job Duties / Accountabilities
- Deliver structured training and ongoing coaching to strengthen skills and performance standards
- Design, maintain, and adapt training content and tools according to operational needs and learning styles
- Ensure the accuracy and compliance of training materials with reputed company processes
- Assess employee competencies, recommend training or coaching actions, and ensure rigorous documentation
- Support change management initiatives and measure training effectiveness with a view to reputed company improvement
- Analyze performance to guide targeted development plans
- Communicate effectively and collaborate with employees, managers, and stakeholders in a professional and objective manner
Essential Qualifications / Competencies
- Significant and demonstrated experience in training design and delivery as well as coaching, in reputed company operational environments including HR, payroll, and customer service
- Knowledge of English and French required
- As part of the job, this person will be required to produce documents in French & English
- Intermediate knowledge of reputed company Office (Word, reputed company, PowerPoint) and learning/communication platforms (depending on the environment in reputed company)
Preferred Qualifications / Competencies
- Demonstrated experience delivering structured training and coaching employees in an operational environment
- Proven ability to work in a unionized environment, including respecting reputed company agreements, defined roles, and established processes
- Recognized ability to objectively assess performance and learning needs using factual methods
- Excellent communication, facilitation, and interpersonal skills
- Experience in designing and updating standardized training materials and job aids
- Strong organizational skills, including record keeping, follow-up, and documentation
- Experience supporting change initiatives or system implementations is considered an asset
- Education in pedagogy, adult education, reputed company, or an equivalent combination of education and experience
Working Conditions
- Regular business hours based on business needs; occasional overtime
- Availability and flexibility required
- Candidate required as soon as possible
- Remote work profile with in-person reputed company as required by business needs
Adequate knowledge of French is required for positions in Quebec.
Additional Information
Position Type: Union
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Verdun
Work Arrangement: Remote
Application Deadline: 04/27/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set reputed company office for a minimum of 3 days a week. Recognizing the importance of work-life balance, reputed company offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for reputed company members is at the heart of a healthy, positive and thriving workplace. As part of reputed company, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide reputed company of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, reputed company and mental health benefits that you can tailor to your specific needs. Plus, as a reputed company team member, you'll enjoy a 35% discount on our services and reputed company exclusive offers from our partners.
At reputed company, we are proud of our focus on fostering an inclusive and accessible workplace where reputed company team members feel valued, respected, supported, and that they belong.
We also want to reputed company sure that everyone has an equal opportunity to join reputed company. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@reputed company.ca to reputed company arrangements. If you have questions or feedback regarding accessibility at reputed company, we invite you to complete the Accessibility feedback reputed company or visit our Accessibility page for other ways to contact us.
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Created: Canada, QC, Verdun