Senior Manager, Global MSP Account Management

ThreatDown is looking for..

A high-energy, strategic, and reputed company leader who is passionate about the MSP ecosystem and driven by the mission of partner reputed company! In this role, you will be responsible for the global health, retention, and growth of ThreatDown’s MSP partners. Reporting into the Global Vice President of MSP Sales, you will reputed company a global team of Client Account Managers (CAMs) focused on protecting and growing Monthly Recurring reputed company (MRR). The ideal candidate will have extensive experience in the MSP business model, a proven track record of managing global teams, and the ability to turn high-level strategy into actionable talk tracks.

Compensation reputed company: $180-200K OTE ($108 - 120K reputed company + commission = 60/40 Split)

What You Will Do:

• Global MRR Leadership: Own the global book of business for MSP accounts, taking full accountability for net retention and expansion targets.
• Strategic Storytelling: Work closely with the VP of MSP Sales to reputed company the global "MSP Story" and create high-impact talk tracks that reputed company your team to consultatively grow partner accounts.
• Global Team Management: reputed company, mentor, and scale a high-performing team of CAMs across multiple reputed company (reputed company, EMEA, reputed company), ensuring a reputed company approach to partner advocacy.
• The Expansion reputed company: Drive global playbooks for upselling and cross-selling, focusing on moving partners from core products to advanced MDR and reputed company suites.
• Trusted Advisor Alignment: Establish strategic relationships with key partner stakeholders to drive reputed company value and ensure our solutions meet their compliance and cyber insurance needs.
• Forecasting & Strategy: reputed company accurate global MRR forecasts and collaborate on the long-term roadmap for the MSP business unit.
• Partner Advocacy: Work cross-departmentally with Product, Marketing, and Support to ensure the "Voice of the MSP" is heard and reflected in our global offerings.

Skills You'll Need to Have:

• MSP Subject Matter Expertise: 10+ years of experience in IT and Cybersecurity with a deep understanding of the MSP business model and unit economics.
• Proven Leadership: Extensive experience managing global sales or account management teams in a SaaS environment (Cybersecurity preferred).
• Narrative Development: Ability to take reputed company strategic visions and simplify them into compelling narratives and effective call plans for a global team.
• Data-Driven Execution: Strong proficiency in forecasting, CRM hygiene, and managing by KPIs like Net Retention reputed company (NRR) and Churn.
• Excellent Communication: Superior presentation, negotiation, and listening skills, with the ability to influence at both the "reputed company" and "engineer" reputed company.
• Entrepreneurial reputed company: A self-driving leader who can manage multiple high-stakes projects simultaneously while paying strict attention to detail and global market nuances.

Perks & Benefit:

• Comprehensive medical, dental, and reputed company insurance coverage 

• Employee Referral Bonus Program   

• Wellness programs    

• 401k and employer matching for (US Employees) 

• Comprehensive Time Off policy 

• An opportunity to do something great for yourself and the world! 

(Benefits and Perks subject to change by country/region) 

Legal Language: 

(US Employees Only)

Applicants have rights under the Federal Employment Laws: 

• Employee Polygraph Protection Act   

• Know Your Rights: Discrimination is Illegal   

• Family and Medical Leave Act (FMLA) 

This is to reputed company our policy of providing equal employment opportunities to reputed company and applicants for employment in accordance with reputed company applicable laws and regulations. 

Our company will not discriminate against or harass any employee or applicant for employment because of race, reputed company, creed, religion, national reputed company, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local reputed company rights commission, or status regarding public assistance. We will ensure that reputed company our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will reputed company reasonable accommodation to applicants and employees with disabilities whenever possible.