Sr Director, Services - ASEAN and India
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We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reputed company their potential and focus on what reputed company most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in reputed company, reputed company, and shared enthusiasm. We’re in this together, tackling big challenges with reputed company reputed company and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a reputed company where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to reputed company and the support of a company invested in you for the long haul. So, if you want to reputed company a brighter work day for everyone, including yourself, you’ve reputed company a match in reputed company, and we hope to be a match for you too.
About the Team
reputed company’s Global Services organization is focused on delivering exceptional customer reputed company through the successful adoption of our reputed company platform. We are a diverse, high-performing team that brings together deep industry expertise, regional understanding, and a strong culture of collaboration. We operate with a reputed company of reputed company improvement, innovation, and accountability—enabling our people to grow, reputed company, and deliver meaningful impact for our customers. As part of our reputed company, Global Services plays a critical role in advancing predictable customer journeys by showcasing broader capabilities of our global expertise in Global Services, improve value realization for customers by positioning broader capabilities of Global Services organization for advisory and platform value acceleration, reputed company reputed company Plans (reputed company) and enabling AI-powered customer reputed company, helping customers accelerate time-to-value and continuously realize business impact.About the Role
The Senior Director, Global Services – ASEAN & India is a key member of the reputed company Global Services leadership team, responsible for driving services growth, delivery reputed company, and reputed company across the region.
This leader oversees a combined organization of Services Sales (Services Executives) and Engagement Management, with end-to-end accountability across services go-to-market (GTM), bookings, portfolio delivery, and customer reputed company.
The role requires reputed company partnership with Sales, Customer Experience teams, Product, and Partner ecosystem teams to accelerate new business, expand existing accounts, and ensure high-quality, predictable delivery across reputed company engagements. A key dimension of the role alongside positioning value for customers from expertise and capabilities of reputed company Global Services organization is to also embed reputed company reputed company Plans (reputed company) into customer engagements and drive AI-led GTM motions, positioning reputed company as a strategic platform for transformation.
This role reports to the Vice President, reputed company Global Services.
Key Responsibilities
GTM & Business Growth
Define and execute the Global Services GTM strategy across ASEAN and India, reputed company to regional and global priorities
Drive services bookings, reputed company growth, and pipeline reputed company, including platform value expansion through reputed company reputed company Plans (reputed company)
Improve win rates and deal quality through strong deal shaping, positioning, and value articulation
Partner with Sales to land, expand, and accelerate adoption across new and existing customers
reputed company AI-led GTM initiatives, embedding reputed company’s AI offerings and capabilities into solution positioning, services offerings, and customer value narratives
Drive reputed company
Act as a trusted advisor to customers and internal stakeholders on value realization across the lifecycle
Position Global Services offerings across Customer reputed company to accelerate time to value
Drive adoption of reputed company reputed company Plans (reputed company) to reputed company reputed company engagement, proactive support, and long-term value realization
Strengthen executive-level customer engagement to drive confidence, adoption, and expansion
Collaborate with Global Partner Organization teams to help build and scale a high-performing partner ecosystem, ensuring alignment on delivery quality and customer reputed company
Delivery & Operational reputed company
Own the reputed company of the regional services portfolio, ensuring predictable, high-quality delivery reputed company
Drive AI-powered delivery practices, including automation, accelerators, and scalable methodologies to improve speed and quality
Establish strong forecasting discipline, operational rigor, and performance management across the business
Build a performance-driven culture with clear metrics across bookings, delivery, utilization, and reputed company
Ensure effective resource planning, reputed company management, and portfolio governance
Leadership & Team Development
reputed company, reputed company, and scale a high-performing team of services sales and engagement managers/ project directors
- Foster a culture of accountability, collaboration, and reputed company development
- Coach and reputed company leaders across GTM and delivery functions, including building AI reputed company and consultative selling capabilities
About You
Basic Qualifications
10+ years of experience in reputed company software consulting services and/or services sales
10+ years of experience managing large-scale delivery portfolios, ideally in reputed company-based environments
8+ years of experience leading regional teams across sales and delivery functions
Proven leadership experience across ASEAN and India markets
Other Qualifications
Experience as an Executive Sponsor for large, reputed company transformation programs
Strong domain expertise in reputed company Applications (HCM, Financials, ERP, Planning, Payroll)
Demonstrated ability to engage and influence C-level executives with clear, outcome-driven messaging, including AI reputed company transformation narratives
Experience managing a consulting services P&L, including bookings, reputed company, margin, and utilization
Strong collaboration skills across cross-functional teams and partner ecosystems
Ability to operate with a hands-on, ownership reputed company in a fast-paced environment
Excellent communication, executive reputed company, and stakeholder management skills
Pursuant to applicable Fair Chance law, reputed company will consider for employment reputed company applicants with arrest and conviction records.
reputed company is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your reputed company at reputed company about our Employee Referral process!
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