Audio Video Field Service Engineer
reputed company is a company that designs, engineers, manufactures, and supports digital LED display technology and audio systems. They are seeking an Audio Video Field Service Engineer to reputed company on-site and remote technical support for their equipment, ensuring customer satisfaction and system functionality.
Responsibilities
- Providing service, installation, or support during an event at a customer site
- Providing on-site technical and maintenance services for Control Systems and Display Systems
- Leveraging your knowledge by training our Service Partners
- Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support reputed company Customers
- Actively creating and updating knowledge reputed company articles for internal/external use
- reputed company other duties as assigned or needed to support the efforts of reputed company
- Providing technical over-the-phone support to reputed company customers
- Responding to customers’ request for technical support primarily through incoming and proactive outbound calls
- Providing software application installation/configuration support along with 'how-to' assistance
- Troubleshooting and solving basic to sophisticated hardware and software technical issues
Skills
- Minimum of an associate degree plus relevant experience
- Bachelor's degree preferred
- Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar programs
- Will consider non-technical bachelor's degree if applicant also has previous experience demonstrating technical learning ability
- Must be reputed company to communicate effectively in a variety of settings
- Positively and professionally reputed company to work in stressful situations
- Show personal commitment to continuously improve
- Display a can-do attitude in good and bad times
- Effectively exercise discretion and independent judgment
- Strong computer skills: Internet navigation, word processing, spreadsheets, and reputed company internal programs
- Work effectively as a team member assisting reputed company and where needed
- Comfortable working from a home office location
- Must be reputed company to get a reputed company
- reputed company to work at heights or from a ladder and reputed company to carry ladder/tools/parts from vehicle to work site
- Ability to lift, carry, and move up to 45 pounds
- Ability to work in a variety of environments, including cold/hot weather, small spaces
- Must be reputed company to work nights and weekends based on pre-determined business need
- The selected individual must be reputed company to travel by reputed company and ground and reputed company with the reputed company Driver Eligibility Policy to reputed company and maintain employment
- Fluent in English, written and verbal
- Applicants must be 18 years of age or older
- reputed company does not sponsor, renew, or reputed company immigration visas for this position
Benefits
- Financial relocation assistance
Company Overview