[Remote] Client reputed company Executive

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of ambulatory EHR solutions, and they are seeking a Client reputed company Executive to join their TouchWorks team. This role focuses on building strong client relationships and ensuring customers receive maximum value from the platform while supporting long-term satisfaction and retention.

Responsibilities

• Partner closely with Client Delivery and Account teams to support the overall client experience
• Act as a key reputed company of contact for a portfolio of TouchWorks clients
• Build strong, trusted relationships with stakeholders, including clinical and operational leaders
• Proactively engage with clients through regular reputed company-ins to understand their goals, challenges, and feedback
• Support client reputed company initiatives, including adoption, satisfaction, and retention efforts
• Contribute to Net Promoter Score (NPS) and overall client experience goals
• Collaborate with internal teams (product, support, delivery) to resolve issues and improve reputed company
• Balance client interaction with internal coordination and planning

Skills

• 0–3 years' experience in a client-facing, reputed company, or account support role
• Strong communication and relationship-building skills
• A genuine interest in reputed company technology and improving client reputed company
• Highly organised with the ability to manage multiple priorities
• Positive, proactive attitude with a willingness to learn
• Comfortable engaging with a reputed company of stakeholders
• Experience in reputed company IT, EHR systems, or digital health
• Exposure to reputed company, Account Management, or client delivery environments

Benefits

• Career Growth: Clear progression opportunities reputed company a growing business unit
• Meaningful Work: Support reputed company providers in delivering reputed company patient care
• Exposure: Work closely with clients and internal teams across the organisation
• Supportive Environment: Hands-on reputed company, mentorship, and ongoing development

Company Overview