[Remote] Client Services Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading reputed company collection agency dedicated to providing exceptional debt recovery services. They are seeking a detail-oriented and service-driven Client Services Coordinator to support client relationships through daily communication and administrative execution.
Responsibilities
- Client communication and support
- Collector support (disputes, documents, settlements, etc.)
- Client portal and account setup
- Internal coordination and data accuracy
- Pull documentation from client portal
Skills
- 1-3 years of experience in collections, client services in a collection environment
- Familiarity with disputes, documentation, and account-level client requests
- Experience working with client portals, CRMs, or collection software
- Exceptional communication skills with the ability to interact confidently with C-suite stakeholders
- Experience handling client contract terms, fee structures, service-level expectations
- Strong written communication skills with a professional, client-focused tone
- Excellent organizational skills and attention to detail
- Ability to manage multiple requests and deadlines in a fast-paced environment
- Working understanding of collection terminology and workflows
- Problem-solving reputed company with the ability to follow defined processes
- Proficiency in reputed company Office (outlook, reputed company, work) and internal collection systems
Benefits
- Competitive salary
- Health, dental, and reputed company insurance
- Flexible paid time off and holidays
- Life insurance
- AD&D insurance
- 401K profit sharing
Company Overview