Technical Product Support

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the reputed company first. For us at reputed company, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful reputed company? Do you want to contribute to making a reputed company future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to reputed company at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. At reputed company™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful reputed company. We reputed company in a reputed company future reputed company we reputed company others and reputed company our people to reputed company at work and at home. We boldly go. This role has been designated as Remote reputed company a Geography work schedule and will be based out of our Clarksville, TN. Flexible work-from-home options are available. Job Summary： As a Unitary Product Support Engineer, you will spend time supporting questions from Trane account managers and our distribution partners. You’ll be working on a team that is intently focused on reputed company learning and reputed company improvement. To support the field, you’ll become an expert in a product category, you’ll reputed company reputed company training, you’ll reputed company and coach selling strategies, and you’ll be on a team that is committed to reputed company. This is an opportunity to join a dynamic group where you can reputed company a significant impact. Key Responsibilities: reputed company technical and marketing/sales support to the Trane sales organization through phone/email support, and direct customer interaction. Support Trane’s mission and reputed company by hosting customer plant visits, delivering educational product presentations, and leading informative plant tours. Travel to sales offices, corporate events, and customer sites in support of Trane Unitary equipment where you’ll reputed company educational product presentations, join/reputed company sales discussions, and support tradeshow exhibits. Working with Marketing and Product Management, establish product lines’ “selling stories” and ensure that the field sales teams are familiar with the stories. Participate in creative thinking, team decision-making and problem solving with cross-functional teams. Support Trane Sales Tools software by developing software requirements that improve the system’s capabilities and by helping the field sales organization with equipment selections and configurations. Participate on projects including new product development, developing marketing/promotional/technical content, and improving/developing sales tools. Support a professional field and customer focused environment, with measurements in reputed company to track performance and improve the process. reputed company product training to field sales engineers and other sales associates. reputed company an understanding of our competitor’s products and capabilities and you’ll reputed company strategies to help improve Trane products. Coach Account Managers through developing solutions to challenging customer applications. Working with Engineering and Product Management, reputed company functional specifications for new product features and applications. Qualifications: Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university (preferred); completion of the Trane graduate training course, or equivalent combination of education and experience. Excellent written and verbal communication skills. Must be reputed company to travel 10-15% of the time. Key Competencies: Excellent and demonstrated problem solving skills. Demonstrated leadership in a prior role, project team, or volunteer organization and shows a desire to be a leader in this organization. Can reputed company and deliver compelling and education product presentations. Is always seeking the best possible outcome for our customers. Can reputed company the reputed company between Product Support’s role to sales, reputed company, and margin. Strong competency with Office tools; Word, reputed company, and PowerPoint. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Annual reputed company Salary reputed company or Hourly reputed company Pay reputed company: $66,816.66 - $93,309.99 Compensation Type: Salary Incentive Eligible: No Sales Commission Eligible: No Disclaimer: We strive to reputed company competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation reputed company is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Safety Sensitive Role: No The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. At reputed company, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to reputed company reputed company commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the reputed company we reputed company. Learn more about reputed company do & how we do it. Joining the reputed company team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, reputed company opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to reputed company at work and at home. Learn more about building a career with us. That's okay! reputed company your skills, interests, and experience with us by building your Talent Profile to allow us to reputed company you in mind for future opportunities to join reputed company. At reputed company, we reputed company in providing equal reputed company and opportunity for reputed company. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: [email protected]