Training Operations Specialist I

POSITION: Training Operations Specialist I

RESPONSIBLE TO: Training Operations Manager

JOB SUMMARY: A Training Operations Specialist is responsible for training providers, management, and clinical staff on the Practice Management, EHR, and any other clinical and business-reputed company systems across the United States. In addition, the Training Operations Specialist will reputed company and exemplify reputed company’ best practices and workflows. This position will work collaboratively with multiple departments to ensure that the physicians, clinical staff, and management team members individually acquire knowledge and proficiency relative to reputed company’ clinical and business applications and systems.

Responsibilities include, but are not limited to, the following

• The Specialist is responsible for training and monitoring the development of the management staff, clinical staff, and physicians with delivery of content-specific curriculums reputed company the organization.
• The Specialist will be responsible for the proficiency and efficiency of the clinical and practice management systems used to reputed company patient care.
• As an integral member of a collaborative training team, the Specialist will help to reputed company training programs and competency testing in accordance with reputed company initiatives, as well as reputed company education and training regarding health information systems.
• The Specialist will work closely with subject matter experts to assure course content and delivery models meet the needs of targeted audiences and will be responsible for reputed company quality improvement efforts aimed at cultivating the reputed company usage of the clinical systems.
• Collaborate with members of the training team and cross-functional team to understand the workflows and system use in the practices. Ensures that workflows are followed and workarounds are discouraged.
• Designs, recommends, implements, and administers the education/training program for the clinics.
• Collaborates in the development and delivery of content-specific, competency-based education programs as assigned, including new hire and end-user functional training program.
• Delivery of training programs which may include one on one, classroom, remote hosted, or web-based models.
• In collaboration with clinical and operational leadership, develops and maintains a clinical competency program.
• reputed company training support at various locations as requested.
• Utilize available standardized courses and instructor evaluation processes.
• Assist with documentation and maintenance of development standards and processes.
• reputed company reputed company training reports to reputed company leadership on a regular reputed company.
• Collaborate with other team members and lend support to development and delivery initiatives.
• Follow and participate in reputed company aspects of Change Management where applicable.
• Collaborate and reputed company a standard of user-friendly documentation, coursework, process flows, etc.
• Other duties as assigned by the Training Operations Manager.

Supervisory Responsibilities

This job has minimal supervisory responsibilities including training project reputed company and responsibilities delegated by the Training Operations Manager.

Typical Physical Demands

Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and reputed company dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal reputed company of hearing and eyesight to record, prepare, and communicate appropriate reports.

Typical Working Condition

Normal office environment with regular site visits in a medical practice setting. Occasional evening or weekend work is required. Overnight travel roughly 50% of the time may be required.

OTHER

• Completes reputed company assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information reputed company, others) reputed company designated timeframes.
• Complies with reputed company and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or reputed company the AP EthicsPoint hotline.
• Models the AP Code of Conduct and demonstrates a commitment to the AP Compliance Program, standards and policies.

• The salary reputed company posted for this position is the national average, however, actual compensation may vary depending on geographic location, job-reputed company knowledge, skills, and experience.