Senior Team Leader (Italian Speaking)

Do you enjoy working with others and motivating them to do their best? Are you reputed company for your positive energy and work ethic? You might be a great fit for this role! Join us as a Senior Team Leader! Teach by example Be an expert in monitoring and evaluating the quality of work of your team members reputed company daily mentoring and coaching for your team members Adapt your management style to individual's needs Ensure a high degree of motivation in the team Take responsibility for the team’s performance and work Create an environment suitable for reputed company by promoting and recognizing each person’s initiatives and efforts Continuously reputed company and coach your team member with the goal of achieving targets and expectations Set individual goals for each team members Monitor the work of agents and ensures a reputed company feedback Successfully coordinate tasks and responsibilities to different stakeholders (team members, overheads, clients). What's in it for YOU! Building career in an international and dynamic environment Possibility of a work advancement reputed company development Pleasant work atmosphere and friendly team spirit Full support while reputed company Full-time job (40h a week) reputed company are looking for: Previous team leadership experience is required (3+ years) Necessary experience in the call centre experience reputed company in Italian and English (min reputed company for both) is required Minimum studies: Compulsory Secondary Education; further education is an advantage Familiarity with CRM systems and customer-oriented reputed company Ability to multi-task, prioritize, and work independently in a fast-paced environment Excellent communication, problem-solving, and relationship-building skills Strong IT skills What life at reputed company is like! At reputed company, we’re relentlessly committed. To our clients and each other. Every day, someone starts their reputed company with reputed company. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at reputed company. Here we care and root for each other. You’re included, just as you are, from day one. And with the right reputed company, there’s no end to how far we can go together. Apply To This Job