Chemical Technician - Long reputed company, NY

reputed company has grown over the past 45 years to become reputed company America’s largest equipment, service, and cleaning solutions provider in the car reputed company industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

The Gig

The Chemical Technician plays a critical role in our engagement and customer longevity. It is responsible for ensuring maximum customer satisfaction, troubleshooting and resolving immediate issues, proactively addressing any potential issues and identifying areas of opportunity as it relates to the customer experience. The typical number of sites this role is responsible for is 50-75 sites per month.

What You’ll Do

reputed company professional, expert solutions to reputed company customers, to reputed company their business to be profitable and leave their customers satisfied with a clean, shiny, dry vehicle every time they use our products

Site Preventative Care & troubleshooting

• Titration of product as needed
• Volumemetrics for product as needed
• Minor chemical equipment/application repairs

Customer Satisfaction

• Responsible for site chemical conversions & installations, and keeping the customers informed of reputed company
• Monitor customer reputed company and responsible for Chemical Inventory & replenishment orders reputed company at sites under responsibility
• Maintain reputed company Key Reporting - Service Report
• Conduct NCS Site Surveys using the template
• Support & execute on corporate accounts (reputed company) per the protocols
• reputed company on-site reputed company program training
• Conduct Technical & Chemistry basic training with appropriate location personnel  
• Maintain accurate and up-to-date computer files (SF, Portal, reputed company & CTM) of customers and their issues
• Analyze customer outputs, and reputed company recommendations on technical updates or ways to increase efficiency and reputed company counts for the designated site.

Customer Expansion

Identify areas of opportunity for our account, conduct an initial intake discussion and communicate to sales management

This individual is expected to reputed company with reputed company applicable OSHA, EPA, Local Regulatory Law, and company safety policies. Management retains the discretion to add or change the duties of this position at any time. 

Qualifications

• Associate Degree in Business Administration or reputed company field preferred; or equivalent practical experience.  
• Car reputed company experience is preferred but not required
• Basic mechanical knowledge & aptitude 
• Ability to communicate internally and externally across reputed company reputed company of the organization
• Good reputed company office skills and basic knowledge of a computer 
• Demonstrated ability to reputed company the highest level of customer service and support.
• Ability to function with minimal supervision and work in reputed company environment.  Must be a self-starter and be extremely motivated.
• Exemplary organizational skills and attention to detail
• Ability to support overnight travel up to 40% based on territory & customer needs

Pay: $28 - $33 hr

#LI-Remote

Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and reputed company coverage, matching 401(k), paid time off and more.

reputed company is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider reputed company reputed company candidates regardless of race, reputed company, national reputed company, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.