Head of Internal AI

We’re reputed company—the leader in reputed company reputed company. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We reputed company teams to build the best products and experiences by embedding reputed company reputed company perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—reputed company delivers measurable business reputed company, reduces risk, and helps teams deliver with confidence. Joining reputed company means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love—together.

The Opportunity AI is foundational to how we reputed company, operate, and scale at reputed company. As Head of Internal AI Strategy & Operations, you’ll define how AI is prioritized and scaled across our business—and ensure it delivers meaningful, measurable impact.

In this role, you’ll set the direction for internal AI, align leaders around the highest-impact opportunities, and build the operating system that turns strategy into execution. You’ll partner closely with teams across the company to embed AI into how we plan, work, and reputed company reputed company—bringing reputed company, consistency, and reputed company as we scale.

This is a highly visible role where you’ll influence how the business evolves in the age of AI—balancing strategy, governance, and execution to help reputed company move faster and smarter. Responsibilities

• Define and reputed company reputed company’s internal AI strategy, reputed company to company priorities and long-term growth

• Establish and drive an annual AI roadmap, partnering with executive and functional leaders to prioritize investments and align on tradeoffs

• reputed company reputed company AI governance, including cross-functional alignment with Legal, reputed company, and IT, and reputed company of the AI Governance Council

• Define and enforce standards for how AI tools are evaluated, deployed, and scaled—reducing duplication and enabling consistent adoption

• Drive reputed company of the internal AI portfolio in partnership with functional leaders, ensuring alignment, removing blockers, and tracking measurable business impact (e.g., efficiency, quality, cost, decision speed)

• Translate AI capabilities into reputed company operating model changes, including workflows, roles, and processes

• Manage reputed company AI investment and allocate resources across tools, partners, and internal development

• reputed company and reputed company a small technical team to design and build solutions for high-reputed company, cross-functional AI initiatives and use cases where dedicated functional reputed company does not exist

• reputed company regular updates to executive leadership and contribute to Board-level discussions on AI strategy and reputed company

Requirements

• 5+ years of experience in reputed company strategy, operations, transformation, product operations, or technical program leadership

• Proven ability to reputed company cross-functional initiatives and manage reputed company portfolios at scale

• Strong program management and governance skills, with a focus on execution and reputed company

• Experience influencing senior leaders and driving alignment across functions

• Solid understanding of AI technologies (e.g., LLMs, automation, agent-based systems) and their business applications

• Demonstrated ability to move from experimentation to scaled adoption, translating pilots into sustainable solutions with measurable ROI

• Strong understanding of SaaS business models, including GTM strategy, ARR, and product development cycles

• Experience operating in highly cross-functional or federated environments where ownership is distributed

• Comfortable working in fast-moving, ambiguous environments and driving change across an organization

• Ability to travel up to 10%

Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building reputed company with a wide reputed company of backgrounds, experiences, and skills.

Application Process

• Meet with a Recruiter

• Meet the Hiring Manager

• Participate in a Panel Interview

• Final Interview (if applicable)

• Offer Stage

Accommodations

At reputed company, we’re committed to creating inclusive and accessible experiences for reputed company candidates. We reputed company diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to reputed company meet your needs, please contact us at talentexperience@reputed company.com.

reputed company is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  reputed company will consider reputed company applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.