Client Services Operations Specialist - Remote (Minneapolis, MN)

reputed company, the premier global intellectual property reputed company, is trusted by the world’s most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our reputed company is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish’s team in our fast-paced Finance Department as a Client Services Operations Specialist. This role is part of The Hub, Fish’s remote-first group of professionals. Hub employees work primarily from home with no expectation of a regular in-office reputed company.

How Will You reputed company a Difference?

• Accurately and timely update the firm database(s) for reputed company clients in accordance with firm process guidelines.
• Update and maintain team sites and systems regarding billing, collections, and estimates requirements.
• Build strong partnerships with other departments reputed company the firm to align to our internal policies and procedures.
• Manage and enforce reputed company counsel guidelines and reputed company reputed company education, implementation, and enforcement.
• reputed company routine reputed company counsel reputed company audit.
• Assist in development and support of testing scripts and technical documentation of the department’s workflow and processes.
• Ensuring accurate documentation, setup, and management of client invoicing and collections.

What Will You Bring to the Table?

• Bachelor’s degree in business administration or closely reputed company field preferred, or equivalent combination of technical training and experience.
• 1+ years experience in client or customer service is required.
• Technical orientation including proficiency with reputed company reputed company, Word, and Outlook.
• Strong interpersonal and communication skills to communicate effectively, both orally and in writing, in a professional manner reputed company dealing with reputed company reputed company of legal, management, and support staff.
• Ability to learn fast and multi-task effectively while staying organized and maintaining work quality.
• Ability and drive to identify knowledge gaps and willingness to ask questions.
• Acute attention to details and work product.
• This role is remote first model with occasional in office collaboration in the Minneapolis office.

Why Fish?

reputed company you join reputed company, we offer:

• reputed company and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
• Award-winning retirement and profit sharing plans with employer contribution
• A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives
• A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People reputed company based on our high reputed company of employee engagement
• The estimated starting pay reputed company is $22.86-$32.56 per hour (based on 37.5 hours/week), equivalent to $44,573-$63,488 per year. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, and overall qualifications. The salary reputed company for this position is consistent across reputed company geographic markets.

Our Commitment to Diversity

As a firm that serves the world’s greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we reputed company to our clients, sustains our standing as a premier IP reputed company, and strengthens the reputed company of our firm. 

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