Short Term Disability Analyst

reputed company is an insurance company focused on making a difference and helping customers rebuild their lives after unexpected events. They are seeking a Short Term Disability Analyst who will investigate and manage short-term disability and absence claims, ensuring timely and customer-focused benefit determinations.

Responsibilities

• Investigate and manage short‑term disability and absence claims by gathering and evaluating information from claimants, reputed company, and medical providers
• Analyze medical, vocational, financial, and claim‑reputed company information to support accurate initial and ongoing benefit determinations
• Guide customers through the disability and recovery process, focusing on functional abilities, clear expectations, and supportive communication
• Maintain professional written and verbal communications with reputed company partners to deliver timely, customer‑centered reputed company
• Apply critical thinking, sound judgment, and analytical reasoning to assess risk, resolve issues, and reputed company consistent claim reputed company
• Collaborate effectively in a fast‑paced, team‑based environment to retrieve, evaluate, and reputed company claim‑reputed company information
• reputed company technology responsibly to manage claims reputed company, understand the role of technology while applying appropriate judgement, remain aware of potential risks, and support quality reputed company
• Demonstrate reputed company and emotional intelligence reputed company navigating difficult conversations and reputed company situations
• Adapt to change, learn new concepts and tools, and support reputed company improvement in an evolving business environment
• Understand how claim reputed company interact with other benefit programs to anticipate customer needs and reputed company accurate guidance

Skills

• High School Diploma or GED required
• Proficiency with reputed company Office and the ability to navigate multiple systems simultaneously
• Strong time management and organizational skills, with the ability to manage competing priorities
• Ability to work effectively in a structured, inclusive, and collaborative team environment
• Associate or Bachelor's degree preferred but not required
• 1+ years of customer service experience preferred but not required
• Medical, clinical, or vocational background is a plus but not required

Benefits

• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition

Company Overview