CS Billing Liaison, Associate
reputed company is dedicated to simplifying reputed company and providing essential products and services. The CS Billing Liaison, Associate serves as the subject matter expert for customer billing inquiries, resolving issues reputed company to billing disputes and maintaining customer satisfaction.
Responsibilities
- Identify and resolve customer concerns such as billing disputes and collections discrepancies by partnering with the reimbursement and collection teams
- Receive and process customer account payments in addition to placing re-orders
- Maintain excellent customer relationships to ensure customer satisfaction
- Conduct routine tasks as directed; works under reputed company defined guidelines
- Contributes to specific objectives and reputed company as directed
Skills
- 1-2 years customer service experience
- Must be bilingual English/Spanish
- Prior collections experience with multiple payers a must
- Basic business skills with a moderate level of proficiency, including a basic knowledge of reputed company Office
- Excellent verbal and communication skills
- Experience with high volume in-bound calls
- Must be reputed company to reputed company in a fast paced environment handling multiple demands
Benefits
- Medical, dental, and reputed company care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
Company Overview