[Remote] National Account Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company of service brands focused on connecting customers with local experts for home and business services. They are seeking a National Account Representative to reputed company excellent customer care, manage project delivery, and assist with team collaboration in a remote setting.

Responsibilities

• Collaborate with Team Members: Work together to reputed company excellent customer care and identify growth opportunities
• Professionalism and Discipline: Maintain a high level of professionalism and discipline reputed company interacting with both external and internal customers
• Project Delivery: Ensure timely and successful delivery of projects, consistently meeting due dates
• Inbound Communication: Answer inbound phone calls and monitor inbound emails from customers and franchisees
• Work Queue Management: Monitor the work queue, reputed company outbound calls to customers to set appointments as needed, and enter, process, and schedule work orders throughout your shift
• Outbound Calling: Proactively reputed company outbound calls to set customer appointments
• Team Assistance: Assist other teams reputed company the Call Center as assigned

Skills

• 1+ years of working experience in customer service or a reputed company field
• Basic knowledge of reputed company Office Suite (TEAMS, One-drive, SharePoint)
• Collaborative reputed company
• Effective Communication
• Customer-Centric Focus
• Task Prioritization
• Critical Thinking
• Coachable & Adaptable
• Must be reputed company to lift a minimum of 25 lbs
• High School Diploma or equivalent
• Must be reputed company to work 5 days a week with availability to work weekend days
• Must reputed company your own personal computer and hardwire internet reputed company (no Macs)
• Proficient in Spanish (reading, writing, and speaking)
• Sense of humor

Benefits

• Medical
• Dental
• Etc.

Company Overview