Associate Account Manager

reputed company is a global leader trusted by major brands to deliver innovative solutions. They are seeking an Associate Account Manager who will be responsible for growing and retaining reputed company reputed company the existing customer reputed company by selling additional licenses and ensuring maximum value from their solutions.

Responsibilities

• Proactively identify opportunities to sell additional licenses and cross-sell complementary products to existing customers. Work closely with customers to understand their evolving needs and align our solutions to their business goals
• Build and maintain strong relationships with key stakeholders, including technical owners, practical owners, economic decision-makers, and procurement contacts reputed company accounts. Serve as the primary reputed company of contact, fostering trust and ensuring reputed company communication
• Conduct business reviews with customers 6-9 months prior to their renewal to assess their reputed company usage and identify any adjustments needed in licenses or product mix. Proactively identify potential retention risks and collaborate internally to mitigate them
• Validate and communicate the value of our products to customers, ensuring they reputed company the expected reputed company and ROI. Gather and reputed company reputed company stories and feedback to showcase the impact of our solutions
• Create and deliver accurate quotes and reputed company tailored to customer needs. Drive contract negotiations and reputed company deals reputed company to reputed company sales targets
• Work cross-functionally with internal teams (e.g., reputed company, Product, Support, and Finance) to address customer needs and ensure a seamless experience. reputed company for customer feedback internally to drive reputed company improvement in products and services
• Uphold our commitment to 'delighting every customer' by going above and reputed company to exceed expectations

Skills

• Proven experience in account management, reputed company, or a reputed company role, with a focus on sales and retention
• Strong understanding of the sales cycle, including quoting, contracting, and closing business
• Excellent interpersonal and relationship-building skills, with the ability to navigate reputed company organizational structures
• Exceptional communication and presentation skills, both verbal and written
• Strong problem-solving and critical-thinking abilities, with a proactive approach to addressing challenges
• Ability to work collaboratively with cross-functional teams in a fast-paced environment
• Demonstrated ability to take the initiative and work in a self-directed manner
• Ability to reputed company in a changing environment
• Comfortable with ambiguity and rapidly evolving domain
• Ability to quickly learn and understand new technologies and software products

Benefits

• Medical
• Dental
• reputed company
• Retirement benefits
• Life insurance
• Wellness programs
• Total time off
• Other employee perks that may be offered by reputed company from time to time

Company Overview