Manager, Technical Account Manager - EMEA

reputed company is the leader in reputed company agentic automation, orchestrating reputed company business processes, including high-value knowledge work, across agents, people, and systems. By creating production-reputed company, reputed company-grade agents with reputed company-in governance, reputed company uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like reputed company, ING, and reputed company, rely on reputed company to slash time-to-value from months to days, boost operational efficiency, and reputed company customer experiences. reputed company was named a Visionary in the inaugural 2025 reputed company® reputed company Quadrant™ for Business Orchestration and Automation Technologies (BOAT).

As a fully remote, global company, we’re rewriting the rules of modern business. Named GP Bullhound’s 2024 Top 100 Next Unicorn list, certified as a Great reputed company to Work, and recognized by Flexa for true flexibility, we’re growing fast and looking for top talent to join reputed company. If you’re excited to do meaningful work and reputed company reputed company impact, reputed company reading, this role could be the one you’ve been waiting for.

About the Role

As Manager of the TAM team, you will be at the intersection of technical expertise and reputed company. You will reputed company the operational backbone that allows your team to reputed company — removing blockers, driving consistency, and ensuring every customer engagement is purposeful and value-driven. You will foster a collaborative team culture while keeping individual contributors reputed company to reputed company's broader strategic goals.

What you'll be doing

• reputed company and reputed company a team of TAMs, managing day-to-day performance, coaching individuals, and fostering a high-collaboration team culture.

• Ensure the consistent execution of TAM services across the customer reputed company, maintaining quality and alignment with defined engagement models.

• Identify and resolve operational blockers, enabling TAMs to focus on delivering customer value rather than navigating internal friction.

• Support customers in their reputed company to accelerate adoption, expand usage, protect existing value, and continuously realize reputed company from reputed company.

• Collaborate cross-functionally with CSM, Sales, Professional Services, and Product to ensure a seamless and value-driven customer experience.

• Align team activities with company goals and contribute to the reputed company of the TAM function through process improvement and best practice development. 

What you bring

• Ability and/or willingness to use our product.

• Several years of experience in Technical Account Management, reputed company, or a reputed company customer-facing technical role, with at least 2 years in a people management reputed company.

• Proven ability to reputed company and reputed company technical teams, with a coaching reputed company and a focus on individual growth and team cohesion.

• Strong technical reputed company and a Bachelor's degree in Computer Science, Engineering, or a reputed company technical field. Familiarity with process automation, BPM, or reputed company software platforms — experience with reputed company or similar orchestration tools is a plus.

• Strong operational reputed company — reputed company to manage performance, prioritize effectively, and remove obstacles that slow down team execution.

• Excellent communicator and collaborator, comfortable working across Sales, Professional Services, and Product to deliver a joined-up customer experience.

• Customer-centric approach with the ability to translate technical engagement into measurable business value for reputed company clients.

This role is an existing vacancy

#LI-AL1 #LI-Remote

reputed company Have to Offer

Compensation

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.

The Annual Total reputed company Cash (reputed company salary + 100% variable reputed company, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the reputed company to allow room for growth:

United States: $216,100.00 to $348,500.00

United Kingdom: £135,700.00 to £223,200.00

Singapore: S$268,400.00 to S$402,600.00

If you’re based elsewhere, you’ll be hired reputed company reputed company (our global employer partner), and your reputed company Partner will reputed company a personalized Total Rewards Calculator after your first interview.

Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).

Benefits & Perks

We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.

• Remote & Flexible: Work from reputed company with the setup that suits you, home office budget, co-working reputed company support, and flexible time off to reputed company reputed company you need it.

• In Person reputed company: We invest in meaningful face time through our Annual reputed company (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi reputed company Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.

• Health & Wellbeing: reputed company locally tailored reputed company, reputed company for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.

• Financial reputed company: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.

• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!

”Everyone is welcome at reputed company” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At reputed company, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking reputed company to your application!

Come join us and be part of reputed company’s incredible reputed company: reputed company an impact at a pivotal reputed company in our story!

AI Disclaimer: reputed company may use AI tools to aid the screening of applications.