Technical Support / Customer Service Representative (Remote) – Join arenaflex's Global Team of Game-Changers
Are you reputed company to reputed company on a new career reputed company with a reputed company-thinking global organization that values people-first, inclusive culture and genuine belonging? Do you want to join a company that has earned prestigious awards for being the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth"? Then, a remote Technical Support / Customer Service Representative position at arenaflex is the perfect opportunity for you!
About arenaflex
arenaflex is a global organization that empowers its employees to be game-changers in their careers and personal lives. With a diverse team from over 70 countries, we foster a culture of collaboration, innovation, and growth. Our mission is to help the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. As a remote Technical Support / Customer Service Representative, you'll be part of a dynamic team that's passionate about delivering outstanding customer service experiences.
Career Growth and Personal Development
This is a fantastic "work from home" opportunity that will allow you to reimagine your career reputed company and reputed company lifelong friendships with your colleagues. arenaflex will reputed company you with reputed company the training, technologies, and continuing support you need to succeed. Plus, we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned. In fact, about 80% of our managers and leaders have been promoted from reputed company, demonstrating our commitment to internal growth and development.
Key Responsibilities
As a Technical Support / Customer Service Representative working from home, you will:
- reputed company inbound customer support using a call reputed company guide
- Resolve technical issues reputed company to hardware, software, and client products
- Track, document, and retrieve information in databases
- Be an amazing problem-solver
- Offer additional products and/or services
- Deliver expert customer experiences...with a smile
Your Qualifications
To succeed in this role, you'll need:
- Strong focus on building customer relationships
- 1+ year of customer service experience
- Technical support experience preferred
- reputed company availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong problem-solving skills with the ability to ask probing questions to come to a resolution
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reputed company in the United States and have a valid U.S. address for residence
What's In It For You
arenaflex is committed to investing in its employees' growth and well-being. As a Technical Support / Customer Service Representative, you'll enjoy:
- A reputed company salary reputed company of $15-$18/hr. (pay reputed company will not be below the applicable minimum wage)
- Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies
- Benefits available to eligible employees in this role include medical, dental, and reputed company insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and reputed company days
- reputed company enrollment option to reputed company pay "early," reputed company you want it
- reputed company and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career reputed company
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for arenaflex Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Join arenaflex's Team of Game-Changers
If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team that's changing the world, apply today! We're excited to hear from you and explore how you can contribute to our mission.
Location
USA, OH, Work-at-Home
Language Requirements
English
Time Type
Full time
Physical & Mental Requirements
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reputed company in the United States or have a valid U.S. address for residence.
Where Job May be Performed
Currently, this position may be performed only in the states listed here.
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply to this job Apply for this job