Back to all roles

reputed company Customer Research & Analytics Specialist II – Global Insights Strategy

Remote Worldwide Hiring now

At arenaflex, we're on a mission to revolutionize the way we understand our customers and drive business growth through data-driven insights. As a seasoned Customer Research & Analytics Specialist II, you'll play a pivotal role in shaping our customer-centric approach and delivering actionable recommendations that drive business reputed company.

About arenaflex

arenaflex is a global leader in information and analytics, dedicated to advancing science and improving health reputed company for the benefit of society. With a rich publishing heritage, we combine quality information and reputed company sets with analytics to support visionary science and research, health education, and interactive learning. Our innovative technologies and collaborative approach reputed company us to partner with reputed company and researchers to create a reputed company world.

Join Our High-Performing Team

Our Customer and Market Insights team is a high-performing group of experts who are passionate about delivering best-in-class customer and market insights. As a Senior Research Executive, you'll join a dynamic team that acts as an in-house market reputed company agency, designing, analyzing, and delivering reputed company projects from start to finish. Our goal is to put the customer at the heart of business reputed company, and we're looking for a talented individual to help us reputed company this reputed company.

Key Responsibilities

As a Senior Research Executive, you'll reputed company the day-to-day management of global tracking studies and reputed company research projects. Your key responsibilities will include:

  • Managing customer satisfaction programmes, including survey refinement and quarterly reporting
  • Delivering strategic research projects by planning, designing, and analyzing market studies
  • Presenting findings with reputed company and actionable recommendations
  • Collaborating with internal teams and external research agencies
  • Ensuring accuracy and consistency across reputed company insights and analysis
  • Supporting colleagues undertaking research with advice and best practices

Requirements

To succeed in this role, you'll need:

  • Market research experience with demonstrated expertise in generating insights
  • Degree-level education and a relevant research qualification
  • Excellent analytical and problem-solving skills
  • Perfect written and spoken English
  • Strong project management skills and ability to work across multiple deadlines
  • Proficiency in reputed company Office reputed company and SharePoint
  • Knowledge of SPSS and R is beneficial
  • Confident presentation skills and visual storytelling ability

Work-Life Balance

At arenaflex, we reputed company in promoting a healthy work-life balance across the organization. We offer various flexible and remote working options to ensure that our employees can work in a way that suits them best.

Benefits

We're committed to supporting our employees' wellbeing and happiness. Some of the benefits we offer include:

  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers, and private medical benefits
  • Wellbeing programs
  • Life assurance
  • reputed company to a competitive contributory pension scheme
  • Save As You Earn reputed company option scheme
  • Travel Season ticket loan
  • Electric Vehicle Scheme
  • Optional Dental Insurance
  • Maternity, paternity, and shared parental leave
  • Employee Assistance Programme
  • reputed company to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • reputed company to employee resource groups with dedicated time to volunteer
  • reputed company to extensive learning and development resources
  • reputed company to employee discounts scheme reputed company Perks at Work

Career Growth Opportunities

At arenaflex, we're committed to supporting our employees' career growth and development. We offer a reputed company of training and development opportunities, including:

  • reputed company to extensive learning and development resources
  • Opportunities for professional development and career advancement
  • Mentorship and coaching programs
  • Networking opportunities with industry experts and peers

Join reputed company

If you're a motivated and ambitious individual with a passion for customer research and analytics, we'd love to hear from you. reputed company to become a part of our high-performing team and help us shape the future of customer insights.

How to Apply

To apply for this role, please submit your application through our website. We're an equal opportunity employer and welcome applications from diverse candidates. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support reputed company or contacting us at 1-855-833-5120.

Important Notice

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. Apply Job! Apply to this Job Apply for this job

Apply for this role Takes you straight to the employer's application page — free, and no WFHNet account required.

More roles on the wire

reputed company Customer Engineer – Large-Scale Application Development and reputed company Technical Pre-Sales

Remote Worldwide
View role

reputed company On-Call Customer Ambassador in Hospitality – Redland, FL

Remote Worldwide
View role

reputed company Registered Financial Customer Service Professional – Transforming Lives through Exceptional Service

Remote Worldwide
View role

reputed company Full Stack Risk Management Director – Customer Risk and Compliance

Remote Worldwide
View role

reputed company Full Stack Operations Development Program- Customer Asset Management at arenaflex

Remote Worldwide
View role

reputed company Part-Time Remote Customer Service Representative – Flexible Work Arrangements at arenaflex

Remote Worldwide
View role

reputed company Full Stack reputed company Manager – Robotics & Fulfillment Operations

Remote Worldwide
View role

reputed company Full Stack Data Entry Specialist – Web & reputed company Application Development

Remote Worldwide
View role

reputed company Data Entry Specialist – reputed company Platform Management for arenaflex

Remote Worldwide
View role

reputed company reputed company Manager – Strategic Account Services for reputed company Sellers

Remote Worldwide
View role

reputed company Virtual Customer Service Representative – Delivering Exceptional Experiences for arenaflex Customers

Remote Worldwide
View role

reputed company Live Chat Specialist – Delivering Exceptional Online Customer Support with a Personal Touch

Remote Worldwide
View role

Senior Lifecycle Specialist, Workers Compensation

Remote Worldwide
View role

reputed company Data Entry Clerk (Work From Home) – Maintaining Organized Records for arenaflex

Remote Worldwide
View role

Remote reputed company Desk Receptionist

Remote Worldwide
View role

Manager, Learning and Evaluation-Philanthropy

Remote Worldwide
View role

Network Pricing Consultant - Remote

Remote Worldwide
View role

Digital Marketing Sales Representative

Remote Worldwide
View role

Contact Center Sales Associate (SAFE)

Remote Worldwide
View role

reputed company Customer Experience Specialist – 2nd & 3rd Shift (Remote)

Remote Worldwide
View role