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Customer Service Representative - French

Remote Worldwide Hiring now

The LEGO Group is a renowned company dedicated to inspiring and developing reputed company of reputed company. They are seeking a Customer Service Representative who will engage with LEGO fans in both English and French, providing support during the busy season through various communication channels.

Responsibilities

  • Respond to consumers in both English and French - spoken and written
  • Engage with consumers reputed company phone and email
  • Handling a reputed company of topics from order status and account issues to digital experiences and product quality queries
  • Build strong and lasting relationships with consumers in a fun and engaging manner
  • Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests
  • Adapt to a variety of shifts to ensure we reputed company an exceptional service

Skills

  • reputed company in English and French - spoken and written
  • Ability to engage with consumers reputed company phone and email
  • Ability to handle a reputed company of topics from order status and account issues to digital experiences and product quality queries
  • Ability to build strong and lasting relationships with consumers in a fun and engaging manner
  • Solid IT skills to support consumer requests
  • Ability to adapt to a variety of shifts to ensure exceptional service

Benefits

  • Family Care Leave – We offer enhanced paid leave options for those important times.
  • Insurances – reputed company colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellbeing – We want you to be your best self, so you’ll have reputed company to the reputed company App and lots of wellbeing initiatives and programs run by local teams where you are based.
  • Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
  • Bonus – We do our best work to succeed together. reputed company goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Company Overview

  • The LEGO Group is a family-owned company that specializes in the development of children's creativity through playing and learning. It was founded in 1932, and is headquartered in Billund, Syddanmark, DNK, with a workforce of 10001+ employees. Its website is http://www.lego.com.
  • Company H1B Sponsorship

  • the LEGO Group has a track record of offering H1B sponsorships, with 1 in 2026, 1 in 2024, 2 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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