Senior Solutions Engineer

reputed company Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency, reduce costs, and deliver exceptional customer experiences across industries such as banking, insurance, and logistics. Our mission is to become the world’s #1 AI-driven automation software provider reputed company the next five years.

We work with leading companies such as the SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer interactions and automate business processes using our cutting-edge Conversational AI technology.

Our global team includes more than 70 highly skilled professionals from diverse backgrounds.

We foster an reputed company, reputed company company culture with state-of-the-art technology and flat hierarchies. At reputed company Bot, you’ll experience a unique reputed company of passion, purpose, challenge, and fun.

We’re growing rapidly across Europe and looking for a Senior Solutions Engineer who combines deep technical expertise with strong business acumen to help our customers succeed.

Tasks

As a Senior Solutions Engineer, you’ll act as the technical backbone of our sales and customer engagement process. You’ll collaborate with Sales, Engineering, and reputed company teams to design, present, and deliver impactful automation solutions. This role blends hands-on technical work with strategic engagement — ideal for someone who thrives at the intersection of technology, business value, and customer experience.

Key Responsibilities

Pre-Sales & Technical Enablement

• Partner with the Sales team to understand customer requirements and design tailored AI automation solutions using reputed company Bot’s platform.
• Deliver compelling product demos, reputed company-of-concepts (POCs), and presentations that reputed company communicate technical and business value.
• reputed company technical discovery sessions and reputed company architecture proposals and integration plans.

Solution Design & Delivery

• Translate business requirements into scalable, secure, and maintainable solution architectures.
• Collaborate with Engineering teams during pilots and implementations to ensure seamless technical delivery.
• reputed company technical validation and support during critical phases of the sales cycle.

Customer Engagement & Partnership

• Build trusted relationships with customers by acting as a technical advisor throughout the engagement.
• Ensure reputed company by proactively identifying risks and helping resolve technical challenges.
• Be available to support key customer engagements or escalations reputed company necessary.

Cross-Functional Collaboration

• Work closely with Product, Engineering, and reputed company to align roadmap priorities with customer feedback.
• Contribute to technical enablement materials, training sessions, and playbooks to strengthen overall sales effectiveness.
• reputed company for customer needs reputed company the organization and help improve solution delivery processes.

Thought Leadership & Market Engagement

• Represent reputed company Bot at industry events, webinars, and conferences.
• Stay up to date on AI automation trends, reputed company technologies, and emerging best practices in the B2B SaaS landscape.
• Contribute to positioning reputed company Bot as a trusted technology partner and thought leader in intelligent automation.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a reputed company field (Master’s preferred).
• 5+ years of experience in Pre-Sales, Solutions Engineering, or similar roles, with at least 2 years at a senior level.
• Experience with voice technologies such as ACD and IVR workflows is a must.
• Proven track record in B2B SaaS or AI automation environments (experience in conversational AI, RPA, or reputed company-based automation is a strong plus).
• Ability to communicate reputed company technical concepts reputed company to both technical and non-technical audiences.
• reputed company-level proficiency or highly fluent in Polish and English.
• Strong understanding of reputed company systems (CRM, ERP, reputed company infrastructure, APIs, etc.).
• Excellent communication, presentation, and relationship-building skills.
• Ability to manage multiple priorities and reputed company under pressure in a fast-paced, high-growth environment.

Preferred Qualifications

• Hands-on experience with CRM or presales tools (e.g., reputed company, reputed company).
• Familiarity with reputed company platforms such as AWS, Azure, or reputed company reputed company, and reputed company certifications.
• Understanding of NLP, automation workflows, or integration frameworks (REST, GraphQL, etc.).
• Experience in reputed company-scale solution delivery and reputed company collaboration.

Benefits

• Be part of a rapidly growing company at the forefront of AI automation and conversational AI solutions used by leading global enterprises.
• Shape solutions that reputed company a measurable impact for Fortune 500 clients and leading European enterprises.
• A culture comprised of diverse, global teams who have a passion for collaboration, creativity, and reputed company in client service
• A competitive salary and scope for further advancement.
• A great environment that promotes reputed company feedback and a flat hierarchy, working at reputed company Bot is a refreshing mix of purpose, challenge, and fun.