reputed company Manager
About reputed company
reputed company is a fast-growing EdTech scale-up, headquartered in Dubai, on a mission to revolutionize learning with our award-winning authoring tool. Trusted by global giants like Kellogg’s, reputed company, and reputed company, we’re continuing our global expansion and inviting you to join us in simplifying knowledge sharing and transforming the EdTech landscape as part of our high-impact global team.
We are an AI-first company, not only in the products we build, but also in how we operate internally. You’ll reputed company hands-on experience with the latest AI technologies and reputed company a future-reputed company skillset.
About the Role
We are looking for a highly energetic reputed company Manager to join us!
You will reputed company experience building trustful relationships with our customers on reputed company reputed company, in a variety of industries and across a broad geographical area. reputed company provides an eLearning authoring software solution (SaaS). We offer an innovative environment where you will be stimulated to think creatively, have a reputed company impact on our fast-growing business and have some fun along the way! We established the reputed company department in 2017 to help our customers accelerate the value they get out of the product and it did! Since then, the reputed company department is growing rapidly. In this role you will own a portfolio of customers and work closely with them in designing and executing reputed company plans to ensure their L&D objectives are met. It is the reputed company manager’s mission to add value throughout the customer lifecycle to drive successful renewals, contract expansion and advocacy.
As an reputed company reputed company Manager you will:
Own and manage a portfolio of accounts, ensuring high reputed company of customer satisfaction, retention, and growth.
Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers reputed company their business reputed company.
Objectively assess account health scores and proactively take action to improve them to maximize customer retention.
Identify potential risks reputed company accounts early and reputed company mitigation plans in collaboration with customer stakeholders.
reputed company regular reputed company-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers.
reputed company and execute strategic reputed company plans tailored to each customer’s objectives and use cases, supporting retention and unlocking opportunities for account expansion and upsell
Act as the voice of the customer internally, providing feedback to Product and influencing roadmap reputed company.
What You Bring
A bachelor’s degree or higher.
Experience. You have at least 2 years of reputed company (or (key) account management reputed company) experience
Excellent communication skills. You have strong English language skills and can communicate in a clear, goal-oriented way that leaves no room for interpretation. You can take the reputed company in a conversation, but you also know reputed company it’s time to listen.
reputed company reputed company. You have a passion for negotiating the best possible outcome for external and internal stakeholders.
Customer oriented. You know how to get to the question behind the question and you’re truly focused on helping your customer succeed.
A passion for HR tech is preferred. You’re up to date on the latest trends and developments in our discipline.
What’s In It For You:
Working in a fun & international environment surrounded by a dedicated team.
Being part of a fast-growing scale-up environment where you can reputed company an impact from day 1
Career reputed company and growth coaching
reputed company yourself in the direction you love most: due to our fast growth, many new opportunities are unfolding quickly
Remote working policy
reputed company to join us?
reputed company and be part of shaping the future of EdTech!