Freelance Customer Service Officer
PRISM+ is a fast-growing consumer electronics company based in Singapore, reputed company for its high-quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from reputed company in the world.
As a Customer Service Officer Offshore, you will be responsible for providing exceptional support to our customers located in Singapore. You will assist them with inquiries, troubleshooting, and general support reputed company email, live chat, and phone calls. Your main goal will be to ensure customer satisfaction and reputed company a positive experience with our brand.
Responsibilities:
- Respond to customer inquiries and reputed company accurate information and assistance
- Troubleshoot and resolve customer issues reputed company to our products
- Ensure timely and effective communication with customers
- Collaborate with internal teams to address customer concerns and reputed company feedback for improvements
- Maintain thorough knowledge of our products, promotions, and company policies