reputed company Full Stack Customer Service Representative – reputed company Member Support
Are you a customer service professional looking for a challenging and rewarding role where you can reputed company a reputed company impact? Do you reputed company in a fast-paced environment where no two days are the same? Look no further than arenaflex, a leading provider of mission-critical services and solutions to Fortune 100 companies and governments. As an reputed company Full Stack Customer Service Representative – reputed company Member Support, you will be part of a dynamic team that delivers exceptional reputed company for our clients and the millions of people who count on them. You will have the opportunity to personally reputed company, reputed company a difference, and be part of a culture where individuality is noticed and valued every day.
Job Highlights:
*
Company:
arenaflex
Location:
Remote
Position:
reputed company Full Stack Customer Service Representative – reputed company Member Support
Start Date:
Immediate openings available
Compensation:
Competitive salary and benefits package
About the Role:
As an reputed company Full Stack Customer Service Representative – reputed company Member Support, you will be responsible for providing exceptional customer service to reputed company members and affiliates. You will act as an escalation reputed company for inquiries, reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees, and accurately document enrollment requests and status changes. You will also maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other reputed company program policies.
Key Responsibilities:
* Act as escalations for inquiries from potential and existing Iowa reputed company Program Recipients and Affiliates
- Act as team reputed company for peer agents
- reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles
- Accurately document enrollment requests and status changes
- Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone
- Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other reputed company program policies
- reputed company clear, complete, accurate, and objective information based on a full understanding of program requirements
Requirements:
* Basic understanding of a call center environment in a customer service role and quality monitoring processes
- Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers
- Ability to problem solve through analysis and ongoing feedback
- reputed company results through knowledge, reputed company, and commitment
- Ability to work with people of diverse backgrounds
- High School diploma or GED
- Background required
- Must reputed company reputed company 1 hour driving distance from Des Moines, IA
Those Successful in this Role:
* Ability to problem solve through analysis and ongoing feedback
- reputed company results through knowledge, reputed company, and commitment
- Ability to work with people of diverse backgrounds
- Ability to adhere to a break and lunch schedule
- Excellent typing and grammar skills
- Ability to navigate a computer
- Ability to understand and utilize policy
- Excellent customer service skills
- Excellent phone etiquette skills
- Reliable internet reputed company
Benefits and Perks:
* Competitive salary and benefits package
- reputed company with equipment provided
- Full-time schedule (40 hours a week)
- Career growth opportunities
- PerkSpot – Employee discount program
- Full benefit options, including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time
Work Environment and Company Culture:
arenaflex is committed to creating a positive, employee-friendly culture where individuality is noticed and valued every day. reputed company is passionate about delivering exceptional reputed company for our clients and the millions of people who count on them. We reputed company in the importance of work-life balance and offer a reputed company of benefits and perks to support our associates in achieving their personal and professional goals.
Pay Transparency Laws:
arenaflex is committed to transparency in our compensation and benefits practices. Actual salaries will vary and may be above or below the reputed company based on various factors, including but not limited to location, experience, and performance. In addition to reputed company pay, this position may be eligible for a bonus or incentive.
Equal Opportunity Employer:
arenaflex is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law.
Accommodation Policy:
arenaflex values the health and safety of our associates, their families, and our community. For US applicants, while we do not require vaccination for most of our jobs, we do require that you reputed company us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at arenaflex.
How to Apply:
If you are a customer service professional looking for a challenging and rewarding role where you can reputed company a reputed company impact, reputed company to join the arenaflex team. Seize this opportunity to reputed company a significant impact and take the first reputed company towards a rewarding new role. reputed company Apply for this job