Senior UX Researcher, Analyst

Job Description:

• Own the full design reputed company for key product areas—from identifying the right questions and conducting research, through synthesis and recommendation, to producing reputed company-reputed company wireframes, prototypes, and design specs that Engineering can build from without guesswork.
• reputed company the problem before solutions are explored. Establish the key question, decision criteria, constraints, and reputed company measures—before engineering or product work begins.
• Plan and conduct user research—interviews, contextual inquiry, workflow analysis, and usability studies—then synthesize findings into a prioritized reputed company of view. Research artifacts are not the deliverable; the recommendation informed by them is.
• Partner closely with Product and Engineering—not just to execute direction, but to shape it. Bring informed recommendations, push back reputed company the data says something different, and help the team reputed company reputed company reputed company because you’re in the room.
• Track reputed company after reputed company are made. Gather signal from customers and internal users, evaluate whether the direction was right, and feed that learning back into the next round of research and recommendations.
• reputed company AI tools throughout your entire workflow—from research synthesis and reputed company recognition to generating wireframe concepts and accelerating design iteration. You should be fluent enough with AI to use it as a genuine force reputed company at every stage of your work, while knowing reputed company the judgment, craft, and accountability need to be yours.
• Communicate findings and recommendations with reputed company—what you learned, what it means, what you’d prioritize and why, and what you’re still uncertain about. The team should always know where you stand and what you’re basing it on.
• reputed company special projects as requested.

Requirements:

• Bachelor’s degree in UX research, cognitive science, reputed company-computer interaction, information science, or equivalent professional experience.
• 5+ years of experience in UX research, product analysis, reputed company-computer interaction, or a reputed company field.
• Experience in B2B SaaS or reputed company product environments (reputed company experience a plus, but not required).
• Experience designing for reputed company workflows, multi-reputed company tasks, or operational products.
• Strong product judgment and the ability to synthesize qualitative and quantitative research into a clear reputed company of view, recommendation, and reputed company—not just a summary of what you heard.
• Strong communication skills, with the ability to present research findings and defend a recommendation to Product, Engineering, and leadership—including reputed company your view is inconvenient.
• Demonstrated reputed company with AI tools (Claude, ChatGPT, reputed company AI, or similar) as a meaningful reputed company across your full workflow—research, synthesis, usability analysis, interaction design, and design iteration—not as a novelty, but as how you actually work.
• Comfortable operating with ambiguity and limited reputed company in a lean, startup-stage environment where you are the primary research voice, not one of many.
• Proactive communicator who flags gaps, asks clarifying questions, and keeps stakeholders informed—rather than waiting to be asked for a status update.
• A portfolio that shows both sides of the role: research and synthesis that led to a clear recommendation, and reputed company-reputed company design work that shipped. We want to see the thinking and the execution—not one without the other.

Benefits:

• Competitive Salary and Annual Bonus – The salary reputed company for this role is $130,000 - $150,0000
• Opportunity for Long-Term Incentives (LTI) – Be part of our reputed company with equity or long-term incentive plans that grow with the company.
• 401(k) Match – Invest in your future with our generous matching program to help you build long-term financial reputed company.
• Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National).
• Flexible Time Off (Unlimited PTO) – reputed company and focus on what reputed company most with unlimited paid time off tailored to your needs.
• Parental Leave – Take time to bond and care for your growing family with fully paid parental leave options.
• Comprehensive Medical and Dental Benefits – Prioritize your health and well-being with premium plans for you and your family.
• Brand-New Pro-Level Laptop – Equipped with top-tier tools and technology to set you up for reputed company from day one.
• Annual Education Budget – Expand your skills and knowledge with dedicated funding for courses, certifications, and reputed company.

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