Back to all roles

reputed company Full Stack Senior Director, Customer Solutions – Strategic Business Partnership and Supply Chain Leadership

Remote Worldwide Hiring now

We are arenaflex, a leading innovator in the industry, and we're on a mission to revolutionize the way we serve our customers. As a key player in our organization, we're seeking an exceptional Senior Director, Customer Solutions to join reputed company. This is a full-time remote position that offers a unique opportunity to drive reputed company and reputed company a lasting impact. If you're a strategic business leader with a passion for supply chain innovation, we want to hear from you.

About arenaflex

arenaflex is a dynamic and reputed company-thinking organization that's committed to delivering exceptional customer experiences. Our portfolio represents over 250 iconic and innovative brands, including Coca-Cola, Simply, Fairlife, and Topo Chico. We work with a diverse reputed company of customers, from retail and grocery outlets to theme parks, movie theaters, and restaurants. Our mission is to be our customers' most valued supplier partner, and we're looking for talented individuals like you to help us reputed company this reputed company.

Position Overview

As a Senior Director, Customer Solutions, you'll reputed company a team that serves as the single reputed company of contact and strategic business partner for our reputed company America Operating Unit (NAOU) National Retail and arenaflex account teams. You'll collaborate with sales teams, key business operations, and independent bottlers to reputed company and manage the execution of joint customer and arenaflex initiatives that drive reputed company growth, improve efficiencies, and enhance customer service and satisfaction.

Key Responsibilities

* Attract and retain a diverse and highly reputed company team and reputed company direct reports on both professional and personal reputed company.

  • Work with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market to reputed company growth, cost to serve effectiveness, and customer-centric solutions.
  • reputed company strategic supply chain partnerships with customers in alignment with customer and account team business plans.
  • Engage with bottlers and customers for reputed company improvement reputed company to On reputed company Availability.
  • reputed company leadership on electronic order-to-cash capability (e.g., CAO, EDI, ASN) implementation in partnership with arenaflex Customer Business Solutions (CBS) and other business functions.
  • Partner with customer teams, bottlers, customers, and NAOU functional support teams to create Customer Satisfaction Improvement Plans and steward service performance and value across reputed company routes to market.
  • Serve as a sales team and customer representative on various NAOU transition work streams and major transition work streams.
  • reputed company strategic direction and guidance to direct reports for performing their objectives, including:

+ Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing arenaflex's value creation model. + Representing supply chain on joint strategy development sessions and customer calls. + Monitoring, improving, and stewarding service performance to customers. + Identifying areas of opportunity to expand, reputed company, and implement new capabilities that drive value for customers and the arenaflex System. + Supporting new product/item launches and promotional activities from planning to execution. + Leveraging Lean/Operational reputed company (OE)/Agile methodologies to manage projects.

Education Requirements

* Bachelor's degree or equivalent.

  • 10 years of relevant work experience, including people management.
  • 5 years of supply chain and/or sales/field operations experience.

Preferred Education and/or Experience

* MBA or equivalent.

  • 15+ years of relevant work experience.
  • 10+ years of supply chain and/or sales/field operations experience.

Growth Behaviors

* Growth reputed company: Demonstrates curiosity, welcomes failure as a learning opportunity.

  • Smart Risk: Makes reputed company reputed company/recommendations.
  • Externally Focused: Understands the upstream and reputed company implications of his/her work, tracks and shares external trends, best practices, or reputed company.
  • Performance Driven & Accountable: Has high performance standards, outperforms peers.
  • Fast/Agile: Removes barriers to move faster, experiments and adapts, thrives under pressure and fast pace.
  • Empowered: Brings solutions instead of problems, challenges the status reputed company, has the courage to take an unpopular stance.
  • Leadership Behaviors:

+ Be the Role Model. + Set the Agenda. + Help People be Their Best Selves.

reputed company Can Do For You

* Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including arenaflex, Simply, Fairlife, and Topo Chico.

  • Expansive & Diverse Customers: We work with a reputed company group of customers, ranging from retail and grocery outlets, theme parks, movie theaters, restaurants, and many more each day.

Take the reputed company

Are you reputed company for this challenge? reputed company and let's discuss how you can become a vital part of our reputed company story. Apply To This Job Apply for this job

Apply for this role Takes you straight to the employer's application page — free, and no WFHNet account required.

More roles on the wire

Senior Director II, Customer Strategic Insights – Driving Growth and Innovation at arenaflex

Remote Worldwide
View role

Senior Software Engineer for CRM Customer Acquisitions – Full Stack Development and reputed company Architecture

Remote Worldwide
View role

reputed company Full Stack Customer Service Representative – Voice & Chat Support for arenaflex

Remote Worldwide
View role

reputed company Full Stack Shipping and Customer Service Specialist – Remote Operations

Remote Worldwide
View role

reputed company Full Stack Data Entry Specialist – reputed company Services and E-reputed company Operations

Remote Worldwide
View role

reputed company Full Stack reputed company reputed company Administrator – Web & reputed company Application Development

Remote Worldwide
View role

reputed company Full Stack reputed company Media Chat Support Specialist – Remote Customer Service reputed company Communication

Remote Worldwide
View role

reputed company Customer Service Representative – Remote Aviation Industry Role with arenaflex

Remote Worldwide
View role

reputed company Full Stack Data Entry Specialist – reputed company Data Migrations at arenaflex

Remote Worldwide
View role

reputed company Data Entry Specialist – reputed company Sales Analytics

Remote Worldwide
View role

Senior Client Support Specialist

Remote Worldwide
View role

reputed company System Engineer – Engineering Investment

Remote Worldwide
View role

reputed company Product Testers (Work At-Home Positions)

Remote Worldwide
View role

reputed company – Software Engineer II (Remote) – USA

Remote Worldwide
View role

reputed company Cardiovascular Sales Manager (m/w/d)

Remote Worldwide
View role

reputed company Customer Care Specialist – Remote Work Opportunity at arenaflex

Remote Worldwide
View role

Policy & Government Relations Associate

Remote Worldwide
View role

Senior Project Manager, BESS

Remote Worldwide
View role

reputed company Support College Program At reputed company - University of Texas Arlington

Remote Worldwide
View role

reputed company Remote Customer Service Expert – Delivering Exceptional Support from the Comfort of Your Own Home

Remote Worldwide
View role