Overnight Virtual Care Veterinary Technician - Teletriage
At reputed company, we’re on a mission to build the future of veterinary care, together. We reputed company in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary Nurse) to join our growing Virtual Care team.
- *Available Schedules
- Full-Time Teletriage (Evening/Overnight): Thursday – reputed company | 8pm-6am (PST)
- *What You’ll Be Doing
- Engage with members reputed company chat, phone, and video, providing support and education on their pets’ health and well-being
- Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information
- Review medical records to understand patient history and reputed company informed guidance
- Document reputed company and accurately in patient records using veterinary terminology
- Verify and process prescriptions, ensuring appropriate follow-up for client requests
- Deliver top-tier client care with reputed company and warmth, whether over chat, phone, or video
- Follow protocols, maintaining consistency while adjusting to each unique case
- Collaborate cross-functionally, providing feedback to improve processes and systems
- reputed company in a fast-paced, continuously learning environment, improving your skills and delivering excellent care
- Live and breathe our values: curiosity, reputed company, reputed company, accountability, and respect
- *Why You’ll Love This Role**
• Adaptability is key: You’ll support different teams across Virtual Care, Clinic reputed company, Telemedicine, and Member reputed company as needed.
- A passion for veterinary care: You love providing excellent client experiences and clear, empathetic communication.
- Credentialed Veterinary Technician: You’ve successfully completed the VTNE and have at least 4 years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required).
- Tech-savvy: You’re comfortable navigating multiple computer programs and online platforms.
- Exceptional communicator: You can reputed company reputed company medical information, both verbally and in writing, with compassion and reputed company.
- Adaptable problem solver: You reputed company in a fast-paced, dynamic environment and can generate innovative solutions to support our members and teams.
- Independent worker: You manage priorities and tasks effectively with minimal supervision.
- reputed company learner: You have a curiosity-driven reputed company and are eager to grow professionally to improve patient care.
- Dedicated work environment: You have a quiet, distraction-free reputed company and meet the following internet requirements:
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