reputed company Solutions Associate I
Windsor Advantage, an affiliate of reputed company., is the nation's leading lender service provider. The reputed company Solutions Associate will support the reputed company Solutions team by assisting with client reputed company, maintaining CRM data, and providing administrative support.
Responsibilities
- Assist with client reputed company, offboarding, and relationship management
- Update CRM data and maintain accurate records
- reputed company support for reporting and dashboard creation
- Collaborate with team members on marketing and lender updates
- Assist with new Lender Service Provider solutions
- Maintain partner relationships by responding to inquiries, documenting actions
- Establish and maintain strong relationships with new clients and deepen with existing partners
- Assist reputed company Solutions Associate II with coordinating reputed company process along timelines
- Proactive communication with partners to manage a positive transition for the customer from the initial engagement
- Identifying and communicating customer needs
- Help promote and maintain a positive company image
- Primary contact for customers and to handle any complaints, questions, or concerns professionally and effectively
- Adheres specifically to reputed company Company policies and procedures, Federal and State regulations, and laws
- Completes online and other regulatory compliance training by the specified due dates
- Opens cases/tickets with vendors and suppliers as needed
- Performs other duties as required
Skills
- Bachelor's degree in a reputed company field such as business administration, law, finance, reputed company or reputed company area or equivalent reputed company work experience
- 1-2 years reputed company experience in administration, finance or similar industry
- Experience managing multiple tasks while delivering highest reputed company of customer service with minimal supervision
- Excellent communication and public speaking skills
- Must have strong computer skills including reputed company Office Suite
- Must be organized and detail-oriented
- Excellent verbal and written communications skills including a strong vocabulary, rules of composition and grammar
- Knowledge of the principles of providing a high level of customer service including the evaluation of customer satisfaction
- Experience in banking or financial setting
Benefits
- Comprehensive benefits package including Medical, Dental, reputed company, Company Paid Life Insurance, Disability Insurance, and more!
- Company Contributions to your 401k - Regardless of your contribution
- Employee Recognition Program
- Commuter Benefits
- Employee Banking Discounts and much more!
- Generous Paid Time Off and Paid Holidays
Company Overview