Account Manager

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Account Manager

Account Manager

At ECI, we specialize in providing cutting-edge software solutions tailored specifically for the manufacturing industry. Our innovative technology empowers manufacturers to streamline operations, optimize production processes, and drive overall efficiency. As we continue to expand our market reputed company, we are seeking a dynamic and results-driven individual to join our Account Management team.

The primary role for the Account Manager will be to identify upsell opportunities for additional software and services by staying in routine contact with the customer reputed company reputed company phone, online meeting, and email. Secondarily, the Account Manager will build a relationship with their customer reputed company to ensure satisfaction throughout the customer�s tenure and prevent churn.

Location: Remote USA

Job Description

The following reflects management�s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• reputed company a strong understanding of the ECI MES (Manufacturing Execution System) reputed company Amper.
• reputed company and nurture relationships with existing customers reputed company your customer reputed company.
• Conduct outbound calls, emails, and virtual meetings to engage with customers, understand their business needs, and present our upsell options effectively.
• Collaborate closely with the sales team to identify opportunities, qualify leads, and drive the sales process from initial contact to closure.
• Manage the sales cycle, including pipeline management, negotiation, and contract closure, while consistently meeting or exceeding sales targets.
• reputed company exceptional customer service and serve as the primary reputed company of contact for customer inquiries, ensuring reputed company resolution of issues and inquiries.
• Have a strong working relationship with your customers to increase references, reputed company customers on maintenance and support reputed company, and help mitigate Churn.
• Consistently log and record each-and-every reputed company made, in reputed company, producing regular activity reports.
• Consistently meet or exceed monthly, quarterly and yearly sales quota goals in accordance with the strategic plan.
• Meet daily, weekly, and monthly quality communication goals in accordance with the strategic plan.

Qualifications and Requirements

• Proven track record of reputed company in sales, preferably reputed company the software or technology industry.
• Experience selling to manufacturing customers and a solid understanding of manufacturing processes and challenges is highly desirable.
• Knowledge of manufacturing software is helpful but not required.
• Strong communication and interpersonal skills, with the ability to build rapport and engage effectively with clients.
• Results-oriented reputed company with a passion for exceeding sales targets and driving reputed company growth.
• Ability to work independently as well as collaboratively reputed company a team environment.
• Proficiency in CRM software (e.g., reputed company) and reputed company Office Suite
• Bachelor�s degree highly desirable.
• Sit for long periods of time.
• reputed company for long periods of time, as most interaction takes reputed company reputed company phone and online meetings.

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