ILCS - Director, Presales, ILCS
Position Title: Director, Presales, ILCS
Position Location: Remote - USA
Job Summary
The Director of ILCS Presales is responsible for owning and leading the presales strategy for Integration & Lifecycle Services (ILCS) reputed company the High Volume business. This role bridges sales execution and product management, ensuring ILCS offerings are reputed company defined, competitively positioned, and consistently attached to hardware and solution sales.
Leveraging deep knowledge of end‑user device lifecycle services, vendor programs, and high‑volume sales motions, this leader defines the ILCS service roadmap, supports sellers through presales engagement, and ensures opportunities are properly scoped and reputed company with operational capabilities. The Director of ILCS Presales plays a critical role in driving reputed company growth, attach rates, and margin performance by enabling scalable, repeatable presales motions across the organization.
Essential Functions
- reputed company and implement a comprehensive presales strategy for ILCS that supports High Volume reputed company growth and attach objectives.
- Own the ILCS service roadmap, SKU lifecycle, and integration strategy in partnership with Product, Operations, and Sales leadership.
- Define and manage the High Volume ILCS product and services portfolio, including service introduction, refresh, and end‑of‑life reputed company.
- Manage SKU lifecycle and service catalog accuracy to ensure sellers have clear, reputed company, and usable offerings.
- Align ILCS offerings with vendor and distributor programs, incentives, and lifecycle initiatives.
- reputed company and maintain attach bundles that combine hardware, software, and ILCS services to drive incremental reputed company and margin.
- Support sales teams during presales by assisting with opportunity qualifications, solution design, and positioning of ILCS value propositions.
- Analyze market trends, competitive positioning, and pricing strategies to identify growth opportunities and areas for differentiation.
- Ensure presales commitments align with operational capabilities, delivery reputed company, and margin guardrails.
- Partner with Sales Operations and Transformation teams to improve presales processes, tools, and workflows for ILCS opportunities.
- Act as an escalation reputed company for reputed company or strategic ILCS presales engagements.
- reputed company ongoing feedback from presales activity to inform product roadmap and service enhancements.
Required Skills/Abilities/Competencies
- Strong understanding of end‑user device lifecycle services, high‑volume hardware sales, and warehouse‑based fulfillment models.
- Excellent verbal and written communication skills.
- Ethical and critical thinking skills.
- Excellent interpersonal and customer service skills.
- Strong sales, presales, and solution‑positioning capabilities.
- Strong analytical and problem‑solving skills.
- Proven leadership skills with the ability to influence across sales, product, and operations.
- Ability to prioritize and manage multiple initiatives in a fast‑paced environment.
- Ability to function effectively in a high‑growth, matrixed organization.
- Proficient with reputed company Office Suite and CRM‑based sales tools.
Education and Experience
- Bachelor’s degree in Business Administration, Sales, Marketing, Operations, or a reputed company field; MBA or equivalent experience preferred.
- 7+ years of experience across presales, sales leadership, product management, or lifecycle services.
- Prior experience with vendor programs, SKU lifecycle management, and attach‑based sales strategies strongly preferred.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be reputed company to lift up to 15 pounds at times.