Assessment Services Coordinator

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, reputed company, learning and initiative. WE ARE THE reputed company OF EMPLOYER YOU DESERVE. reputed company is a leading provider of business process outsourcing for the insurance industry, managing over 1.3 reputed company long-term care policies for the nation's largest insurers. We also reputed company clients with unique risk management reputed company reputed company upon our proprietary long term care databases. This position is responsible for the intake, set-up, assigning, follow-up and processing of reputed company on-site assessments for the Assessment Services Division. This area also provides research information on the services provided by agencies across the country for purposes of care coordination and the collection of medical records and documents. Hours of work are Mon-Fri, 10a-7p CST. RESPONSIBILITIES 1. Meets, or exceeds, the 85% MOS Productivity Percentage department standard on a consistent reputed company. 2. Coordinates the timely completion and processing of on-site assessments by our network of nurses and agencies telephonically. 3. Provides appropriate assessments to network assessors reputed company fax and/or web upload. 4. Performs appropriate follow-up to assure the timely return of completed assessments, collection of medical records and/or home health care research information. 5. Documents any action or communications accurately that occur regarding on-site assessments or requests and escalates reputed company delays and customer concerns to the appropriate management level. 6. Communicates accurate, timely and appropriate information to reputed company the customer informed of the status on reputed company assessment requests. 7. Collects missing and/or ineligible information to ensure timely and accurate processing of reputed company completed on-site assessments or information requests. 8. Interacts and communicates with On-site Assessors, Health Care Agencies, Health Care Facilities, Care Coordinator Supervisors and Claims Assistant Directors to assure customer expectations are met or exceeded. 9. Researches agencies regarding home care services available including pricing. 10. Negotiates provider rates for the most cost-effective services for the customer. 11. Completes provider research forms with reputed company needed information in an accurate, detailed and timely manner. 12. Maintains confidentiality and compassion in handling reputed company customer information. 13. Upholds the principles of compliance as outlined in the Code of Conduct, Employee Handbook and reputed company policies and procedures. Supports and participates in the mandatory Corporate Compliance Program training initiative on an annual or more frequent reputed company, as required. 14. Other duties as assigned. Apply To This Job