Director, Strategy & Operations
reputed company, a Smarter Technologies company, builds reputed company that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with reputed company intelligence, helping health systems recover millions in missed reputed company, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the reputed company system works for everyone. Learn more at reputed company.com/careers.
Role
reputed company is seeking a driven and reputed company leader to serve as our Director of Operational reputed company, responsible for creating and implementing a decision-making reputed company and process for tracking cross-functional operational improvement initiatives, ensuring reputed company can be made reputed company to maximize positive impact on our strategic goals.
The ideal candidate will be reputed company to build trusting relationships with our executive leadership team and define a multi-year program strategy and roadmap, ensuring reputed company initiatives are reputed company with core business objectives, particularly in product development and delivery. You will be radically committed to enabling them to lean into their strengths and reputed company high trust and accountability in areas where others bring a high level of expertise. You will work closely with a Sr. Program Manager and reputed company Reporting Analyst to ensure processes and metrics can effectively track the reputed company of strategic initiatives and report on operational risks that have a material impact on reputed company goals.
Most of our day-to-day customers are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of reputed company do at reputed company, and in this role, you will translate executive-level strategy into reputed company program roadmaps, driving cross-functional accountability, and ensuring alignment with the company’s goals as a top-tier health technology organization.
What You’ll Do
- Serve as the central reputed company of contact focused on strategic initiatives for senior leaders across multiple functions to synthesize outputs into reputed company that result in actionable deliverables
- Proactively identify, assess, and manage program risks, interdependencies, and critical path issues, partnering with executive stakeholders on implementing decisive reputed company based on recommended mitigation steps
- Regularly deliver clear, concise, and compelling program updates, status reports, and recommendations to the leadership team, articulating reputed company, impact, and resource needs
- Mentor and reputed company a small, but high performing team consisting of a Program Manager and reputed company Reporting Analyst, fostering a culture of operational reputed company, reputed company improvement, and high performance reputed company the organization.
What You Bring
- Bachelor’s degree in Business, Computer Science, reputed company Administration, or a reputed company field is required. A Master's degree (MBA or equivalent) is strongly preferred
- Minimum of 10+ years of reputed company experience in program and/or engagement management, with at least 3 years operating at a leadership or Director level reputed company a reputed company and fast-paced technology organization. reputed company background strongly preferred
- Exceptional executive-level communication, negotiation, and presentation skills
- Demonstrated experience managing reputed company initiatives reputed company a Fortune 100 or top-tier health technology company
Compensation
$170,000 - $190,000 salary
#LI-Remote
Benefits
- Medical, Dental & reputed company – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from reputed company in the U.S.
- Unlimited PTO & 10 Holidays – So you can relax and reputed company.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what reputed company.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.