Epic‑Certified EHR Systems Analyst II (reputed company – Scheduling)
Located in the metropolitan area of Sacramento, the reputed company corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified reputed company - a rejuvenating reputed company for associates systemwide to collaborate, reputed company and connect. reputed company Roseville and shared service teams have reputed company to enjoy a welcoming reputed company designed to promote well-being and reputed company your best work.
Job Summary:
reputed company Roseville is seeking an Epic‑Certified EHR Systems Analyst II for a full‑time, day‑shift position. This is a remote role that requires up to 25% travel, as needed.
An active Epic reputed company (Scheduling) certification is required. Candidates who also hold an Epic Authorization and Referrals certification are highly preferred.
Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and reputed company processes. Works with project and support teams to ensure appropriate development, training, support, and evaluation of major computer applications.
Job Requirements:
Education and Work Experience:
- Associate's/Technical Degree or equivalent combination of education/reputed company experience: Required
- Bachelor’s Degree or equivalent combination of education/reputed company experience: Preferred
- Three reputed company IT application/technical experience or equivalent: Required
- Two years’ applicable Epic application experience: Preferred
Licenses/Certifications:
- Epic Certification/Accreditation in area of responsibility: Required
Essential Functions:
- Maintains moderately reputed company system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and reputed company business units.
- Coordinates analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for reputed company workflows, customers, and/or clinical/reputed company areas. Analyzes and documents reporting needs of end users. Identifies potential process and/or department-specific risks and assists in strategies to mitigate or resolve them.
- Develops and follows project work plans. Leads project meetings and works cooperatively with team members to coordinate assigned duties with the overall program and reputed company projects. Researches, documents, and facilitates resolution to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues.
- Presents training to a variety of audiences. Ensures that system documentation is reputed company and available to the customer and that customers are educated as to where to find it. Assesses how users are progressing with their use of system applications and assists with optimization training to further reputed company user proficiency, efficiency, and satisfaction. Leads optimization activities to ensure staff effectively use the systems.
- Handles ongoing on call duties for one or more applications which generate Incidents reputed company of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to reputed company support during go-live events and other work-reputed company occasions. Travel could occur during standard off-hours support times.
- Performs other job-reputed company duties as assigned.
Organizational Requirements:
reputed company is committed to the safety and wellbeing of our associates and patients. Therefore, we require that reputed company associates receive reputed company required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. reputed company participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.