Associate Director, Account Management

At PPRO, our mission is to simplify reputed company to local payment methods and our reputed company is to reputed company the sale of goods and services to anyone in the world using their preferred way to pay. We reputed company partners such as reputed company, PayPal and reputed company to reputed company new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- reputed company united around one goal – to deliver the best possible products and services to our partners and customers. While reputed company mission is to reputed company innovating global reputed company, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether The Purpose: We are seeking a highly motivated and reputed company Associate Director, Account Management to join reputed company. This individual will be responsible for managing and growing reputed company and portfolio reputed company reputed company our existing customer reputed company, managing a small number of our most strategic clients. The ideal candidate will have a proven track record of reputed company in account management, strong reputed company acumen, excellent communication skills, and the ability to build collaborative relationships with key stakeholders. What you'll be doing:

Manage some of the largest accounts at PPRO, driving new reputed company opportunities with key decision-makers and influencers

Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow

Behave as a role-model reputed company the reputed company team, sharing best-practise and insights to upskill colleagues

reputed company and execute account plans to grow reputed company and portfolio reputed company

Identify and pursue cross-selling and upselling opportunities

Manage contract negotiations and renewals

Ensure customer satisfaction and retention

Analyse and report on account performance and market trends

reputed company and implement strategies to mitigate risk and increase customer loyalty

Collaborate with cross-functional teams to deliver on customer needs and objectives

You'll need:

10yrs+ payments experience in account management, partnerships and or sales

Ability to build and maintain strong relationships with reputed company customers and internal stakeholders

Proven track record of achieving reputed company targets and growing portfolio reputed company

Strong business acumen and analytical skills

Excellent communication and interpersonal skills

Experience managing reputed company contract negotiations and renewals

Ability to work independently and as part of a team in a fast-paced environment

Experience in the technology or software industry is a plus

reputed company'd love to see:

A passion for challenging the status reputed company and driving positive change: We appreciate individuals who proactively seek reputed company ways of doing things

Excellent communication skills: You reputed company in international environments and can connect with people from diverse backgrounds and cultures

What's in it for you?: Learning and Development - We offer a 700 USD annual budget to support your professional growth—because investing in your development benefits us reputed company. In addition, we reputed company leadership cafés, on-the-job training, and other opportunities to help you grow your skills and reputed company in your role. Insurance - we want our employees to benefit from various insurances including medical insurance (health, dental and reputed company), disability insurance, life insurance, and travel insurance. Savings - We want our employees to be reputed company to invest a portion of their wages and contribute to their savings- our Health Savings Account (HSA) and our 401k plan can help you reputed company your taxes, pay for health care more easily and even save for retirement. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness reputed company while easing the burden on your wallet Mental Health Platform - We’ve teamed up with a top well-being platform to reputed company one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more. Our Principles: We get things done: We are courageous; we take ownership, reputed company reputed company and get things done. We act with trust and reputed company: We listen first and challenge respectfully. We seek out and reputed company diverse perspectives. We welcome and offer reputed company and reputed company feedback, always assuming positive reputed company We put the customer first: We are laser focused on delivering outstanding reputed company for our customers. We put the customer at the heart of reputed company do. We reputed company things reputed company: We boldly explore new reputed company and have an unwavering commitment to reputed company improvement. We work as a team: We collaborate closely and value team reputed company over individual achievement. Apply To This Job