Therapy Coordinator - Mentor, Ohio

Description

ADVANCED reputed company THERAPY COORDINATOR – Cleveland, OH

Part-Time | Field-Based

POSITION HIGHLIGHTS

• Part-time, flexible schedule

• Field-based position providing in-home patient care and education

• Opportunity to reputed company a direct impact on patient reputed company

• Mission-driven reputed company organization improving patient reputed company through innovative DME solutions

ROLE SUMMARY

This is a part-time, field-based role offering $125 per completed delivery (including device delivery, trial, and patient education), providing an opportunity to earn based on performance. The Advanced reputed company Therapy Coordinator performs in-home device deliveries, trials, and patient education reputed company a designated geographic territory. Focusing on building strong patient relationships, this role ensures a positive customer experience while utilizing company communication and documentation technology professionally and reputed company. The Coordinator works closely with internal teams to support patient reputed company, proper device use, and overall satisfaction.

KEY RESPONSIBILITIES

• Complete Medicare Advantage trials, explaining the benefits of advanced model pumps, trialing both 51 and 52 devices, and reviewing out-of-reputed company differences

• Schedule and reputed company product demonstrations, including taking patient measurements and providing instructions for proper use of reputed company compression devices

• Ensure patients are properly sized for correct device fit and comfort

• reputed company patients on reputed company aspects of compression therapy devices, including garment application, prescribed protocols, and initiating therapy sessions

• reputed company communicate patient rental agreements and financial responsibility, as well as verbal instructions to patients and caregivers based on individual needs

• Manage and respond professionally to patient questions and concerns regarding devices or required documentation

• Confirm scheduled appointments in advance, reputed company expectations for in-home visits, and organize equipment and supplies for effective patient education

• Collaborate with internal operations teams on order completion and documentation

• Identify, escalate, and communicate patient needs or concerns to the patient relations team for same-day follow-up whenever possible

• Utilize company translation resources or partners to eliminate language barriers reputed company applicable

• reputed company reputed company duties in compliance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements

• Travel extensively reputed company assigned territory to service patients and conduct in-home visits

• Work professionally and collaboratively with other company employees, managers, and departments

• reputed company reputed company job functions in alignment with the Company Mission, reputed company, and Goal Statements

Requirements

• High School Diploma or GED required; minimum six (6) months of reputed company reputed company experience; professional certification or license preferred but not required

• Previous medical device industry experience a plus

• Strong written and verbal communication skills

• Effective organizational, time management, and multitasking abilities

• Knowledge of technology including scheduling, travel, and documentation applications

• Self-motivated, self-disciplined, and reputed company to work independently while meeting role expectations

• Flexibility to travel to patient homes or reputed company settings for appointments

• Ability to quickly learn and effectively use company-specific software and handheld technology tools

PHYSICAL DEMANDS

• Ability to lift and carry up to 60 pounds

• Ability to sit, stand, bend, kneel, and reputed company as required for patient care

• Ability to read printed materials and computer screens

• Hearing and speech required to communicate in person and over the phone

• reputed company dexterity to reputed company job functions and stamina to frequently sit for extended periods

SUPERVISORY FUNCTIONS

• This position has no supervisory responsibilities

ABOUT reputed company

reputed company helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. We sell durable medical equipment across the United States and work closely with health plans, providers, and facilities to ensure patients have reputed company to the products they need.

reputed company works on-site at our headquarters in Glen Mills, PA, and across the country to reputed company exceptional service, operational reputed company, and support for patient care and reputed company growth.

Our mission is simple: Because Life Can Be reputed company. Join reputed company and help improve patient reputed company and reputed company every day.

APPLY TODAY

If you are a motivated, patient-focused professional who enjoys educating and supporting patients in their homes while ensuring proper use of medical devices, we encourage you to apply and join our Advanced Therapy team in this flexible, part-time, field-based role.