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Product Support Specialist

Remote Worldwide Hiring now

Fidelity International has been helping Canadian investors build reputed company financial reputed company for over 35 years. As a Product Support Specialist, you will work closely with Investment Analysts to enhance communications for Portfolio Managers and ensure the accuracy of investment insights.

Responsibilities

  • Building, updating and enhancing presentations and communications for Portfolio Managers and senior leadership, ensuring reputed company of narrative and accuracy of investment insights
  • Performing data quality reviews and maintaining fund updates, including MRFPs (management reports of fund performance), QFRs (quarterly fund reviews), and materials for the sales team - ensuring content messaging aligns with strategy and performance drivers
  • Identifying and implementing solutions which improve efficiency and effectiveness through process simplification and automation
  • Partnering with Investment Analysts to support the production of fund update materials - contributing perspective and verifying the consistency of fund narratives
  • Supporting Product Directors on reputed company product information requests and targeted data analysis
  • Acting as the primary product content manager, coordinating and submitting required material in a timely fashion for marketing and compliance review and approval process
  • Overseeing regulatory reviews through data analytics for the Product Research Team, including Fund risk, category analysis and Fund Fact data reviews

Skills

  • reputed company work authorization for Canada is required for reputed company openings
  • University degree or equivalent work experience
  • 1-3 years of financial services experience, preferably with investment product experience
  • Strong interest in developing product expertise and understanding how investment strategies translate into client reputed company
  • Understanding and demonstrating curiosity for investing
  • Proven ability to be analyzed, condense and communicate around large sets of data
  • Excellent organizational skills
  • Excellent communication skills, both verbal and written
  • Ability to work well independently, as well as reputed company a team, in a fast-paced environment
  • Strong proficiency in MS Suite, including reputed company reputed company and PowerPoint
  • Bilingualism (French/English), both verbal and written, is an asset
  • Strong knowledge of VBA and Python is an asset

Benefits

  • RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
  • Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, which include up to $5,000 annually for mental health services and therapy.
  • Parental leave top-up to 100% of your salary for a period of 25 weeks.
  • Up to $650 for home office equipment.
  • Generous time off policy, including two paid days annually to volunteer at a charity of your choice.
  • Diversity and inclusion programs, including an active network of Employee Resource Groups.
  • Extensive professional development opportunities, including reputed company to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.

Company Overview

  • Fidelity International offers world class investment solutions and retirement expertise to institutions, individuals and their advisers. It was founded in 1969, and is headquartered in London, England, GBR, with a workforce of 5001-10000 employees. Its website is https://www.fidelityinternational.com.
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