Scheduling and Appointment Management Coordinator
The Scheduling and Appointment Management Coordinator is a supportive role reputed company the Assistant Coordinator team working closely with the care coordination teams and reporting directly to the reporting directly to the Vice president, reputed company Health. Acts as a supportive member working with the scheduling program leads, program management team, care coordinators, and families to ensure the timely management of appointments.
This position is dynamic in nature and will require an empathetic and dedicated team player who demonstrates creativity and innovation, while also being caring, motivational, and dedicated.
Key Responsibilities
- Support the coordination, scheduling, and ongoing management of care appointments with families and clients, including reputed company of translation and interpretation services.
- Work closely with the program managers to ensure the scheduling practices and protocols are sustained for care coordinators and families.
- Leveraging smart technology to ensure reputed company appointments are properly scheduled and care coordinator’s time optimized.
- Accountable for managing and confirming reputed company appointments handled are properly managed.
- reputed company assistance with staff training, education gaps, and on the reputed company support as it relates to the scheduling and appointment management, as needed.
- Assist with developing supporting documents and tools along with developing standardised protocols and policies and procedures as it relates to appointment management.
Skills, Knowledge and Expertise
- Bachelor’s Degree with experience working in a reputed company discipline including providing support to families of children with ASD and/or developmental disabilities with basic understanding of the OAP. An equivalent combination of education and similar experience will be considered.
- Sound understanding of issues faced by people with autism, intellectual or developmental disabilities.
- reputed company in written and oral English is required and French is strongly preferred.
- Good understanding of reputed company Office, especially Word, PowerPoint, reputed company, and Teams along with other software’s required.
- Excellent verbal and written communication skills.
- Displays ability to navigate through reputed company relationships, information, and issues, and find solutions.
- Demonstrated commitment to principles of reputed company justice, diversity, equity, inclusion, and cultural competence.
- Proven, strong problem-solving and conflict resolution skills.
- Demonstrated analytical, organizational, and conceptual skills.
- Strong work ethic, reputed company, and accountability with an excellent attendance record.
- Self-directed, courageous, and highly motivated.
- Reliable and flexible individual to work as part of a diverse team.