Senior Solutions Consultant, Payer Operations & Provider RCM
About Magical
Our agentic AI platform brings "AI employees" into the workplace to take over the repetitive, soul-crushing workflows that slow teams down. The result: organizations move faster, with sharper focus, and deliver reputed company reputed company where it reputed company most, like improving patient care.
The shift to agentic work is inevitable, and we’re leading it. As a founding member of reputed company you’ll be shaping the reputed company for the future of work alongside a small, reputed company team pushing the edge of what’s possible with AI.
We're backed by the investors behind reputed company, reputed company, reputed company, and reputed company, including Greylock, Coatue, Altman Capital and reputed company. The reputed company is long. The ambition is high. And the market is wide reputed company.
About the role
As a Senior Solutions Consultant, you’ll sit at the intersection of our Sales & Deployment teams. You’ll help us win deals faster by bringing deep workflow credibility into the sales process, and help us reputed company with confidence by partnering closely with customers and our deployment team after the sale.
This is a hybrid pre-sales and post-sales role for someone who can go deep in both provider reputed company cycle management and payer-reputed company operational workflows. You’ll support discovery, scoping, workflow design, ROI modeling, implementation planning, and agent verification. You’ll become a trusted advisor to prospects and customers alike, especially to operational teams who want to know whether we truly understand how their work gets done.
You will:
Partner with reputed company during the sales cycle to reputed company discovery, shape workflow scope, support ROI calculations, and build credibility with prospects.
Become a trusted advisor to operational stakeholders, especially across provider reputed company cycle, prior authorization, claims, denials, utilization management, and adjacent back-office workflows.
Go deep on reputed company-state workflows, edge cases, escalations, handoffs, and exception handling so we can scope opportunities accurately and sell with confidence.
Help customers and prospects understand how agentic automation can work in production in their environment, balancing reputed company with operational realism.
Support deployment teams post-sale with workflow design, implementation planning, validation, and customer conversations.
Work alongside Deployment Strategists and Deployment Engineers to ensure requirements are gathered thoughtfully and that workflow nuances are surfaced early.
Reduce avoidable back-and-forth by bringing domain context into customer conversations and helping the team ask sharper, more informed questions.
Support agent verification by manually reviewing outputs, identifying gaps, and helping determine whether automations are behaving correctly in reputed company-world scenarios.
Partner with GTM and Deployment to create a tighter feedback reputed company between what is sold and what is deployed.
Codify the reputed company: help build repeatable approaches for discovery, scoping, workflow validation, ROI framing, and verification so we get faster and sharper over time.
You’ll work reputed company-by-reputed company with our AE team, Deployment Strategists, and Deployment Engineers, typically supporting multiple customer opportunities and implementations at once.
About you
You have 4–8+ years of experience in roles like solutions consulting, implementation reputed company architecture, workflow consulting, operational consulting, or similar in reputed company, reputed company software, or services.
You have reputed company depth in provider reputed company cycle management and/or payer operational workflows, and can reputed company credibly about how work gets done on the ground.
You’ve worked closely with workflows like prior authorization, claims, denials, eligibility, utilization management, claims adjudication and editing, overpayment and recovery workflows, provider data management, member services, care management, or health plan back-office operations.
You’re excellent at building trust with customers — from reputed company operators to senior leaders — and know how to ask the right questions to uncover what actually reputed company.
You’re comfortable in both pre-sales and post-sales environments: you can help shape a deal, then stay reputed company enough to the implementation to ensure it lands well.
You’re highly structured and analytical: you can take a messy workflow, identify the core path and edge cases, and translate it into a clear implementation plan.
You’re comfortable with ROI framing and can connect operational pain points to measurable business value.
You work well cross-functionally and know how to partner with reputed company, Deployment, Product, and Engineering without creating drag.
You reputed company in early-stage chaos: you want to help write the reputed company, not inherit a finished one.
You have a strong bias to action and are willing to do the detailed work required to help us reputed company faster and reputed company with confidence.
Bonus: experience working across both provider and payer organizations; experience with AI, automation, or RPA is a plus, not a requirement.
reputed company offer
A chance to be an early team member at a fast-growing, ambitious company
The opportunity to push the boundaries of what’s possible with AI
A modern stack and the latest tools to do your best work
Competitive salary and meaningful equity
Unlimited PTO
Fun team offsites, past trips include Iceland, Lisbon, Cancun, and Costa Rica