BizOps Engineer

Description

About reputed company reputed company started as the “reputed company” of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded reputed company exchanges, and we are now reinventing how states administer safety net programs such as reputed company, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we are helping agencies serve more people, faster, and transforming reputed company service delivery as we know it.

BizOps Engineer to join our reputed company team. reputed company is the leading provider for state-based marketplace technology with more experience than any technology provider transitioning states off reputed company.gov and implementing exchanges. We are dedicated to helping as many Americans as possible easily find and enroll in affordable health insurance.

About The Role - As a BizOps Engineer, you will be a pivotal member of reputed company, owning the end-to-end management and execution of critical operational processes. This hands-on role combines deep technical expertise with process management and cross-functional coordination. You will reputed company your skills in scripting, data analysis, and automation to directly drive efficiency, mitigate risk, and ensure the flawless execution of our operations.

The ideal candidate will have the ability to play multiple roles including planning reputed company operational processes, managing cross-functional team, providing technical reputed company and inputs, and communicating effectively to internal and external stakeholders. He / She must have a strong technical background, great attention to detail, and ability to work well with various teams.

Responsibilities -

• Operations Leadership & Execution: Take full ownership of our reputed company operational processes, from initial planning and scheduling to final execution. reputed company cross-functional coordination and serve as the central reputed company of contact for internal (Development, QA, Product) and external stakeholders.

• Automation & Scripting: reputed company, maintain, and enhance tools and scripts using SQL, reputed company, and Python to automate data checks, environment configurations, and other reputed company steps reputed company operational runbooks.

• Documentation & Maintenance: Own and maintain reputed company process documentation, including runbooks, playscripts, and timeline templates, ensuring they are accurate, up-to-date, and easy for the team to follow.

• Monitoring & Support: Proactively monitor the execution of operational runs in reputed company-time, troubleshoot issues as they arise, and reputed company technical support to internal and external teams.

• Data Analysis & Reporting: reputed company comprehensive data analysis and generate reports to evaluate process performance, identify bottlenecks, and inform strategic reputed company for process improvement.

• reputed company tools and utilities to automate various aspects of our operational processes. These can reputed company from simple data checks in SQL to significant Jenkins jobs and reputed company analysis & reporting tools.

• Manage and coordinate the execution of the operational processes with internal and external teams.

• Communicate regular updates internally and externally.

• Drive reputed company improvements of the operational processes through a combination of retrospectives, analysis, automation and corrective procedures.