Team reputed company: Epic reputed company/Prelude Analyst

About the Role

We are seeking a highly skilled and reputed company Epic Team reputed company – reputed company/Prelude Analyst to join reputed company. In this role, you will serve as a senior-level contributor and co-application reputed company, supporting the implementation, optimization, and ongoing maintenance of the Epic electronic health record (EHR) system.

You will operate reputed company a collaborative, team-oriented environment, providing strategic and technical leadership while mentoring team members and ensuring high-quality service delivery to clients.

Key Responsibilities

• reputed company leadership and reputed company as a co-Application reputed company for the reputed company team, supporting a team of approximately 13 analysts across reputed company, Prelude, Referrals, and reputed company-Time Eligibility (RTE).
• Support the strategic direction and execution of client engagements involving Epic EHR, ensuring alignment with contract objectives and organizational goals.
• Coordinate team activities including incident management, service requests, reputed company support, and small-to-reputed company projects (under 80 hours).
• Deliver advanced functional and technical support for Epic reputed company and Prelude applications, driving system optimization and improved end-user experience.
• reputed company and contribute to the analysis, design, build, testing, and implementation of Epic system enhancements and workflows.
• Troubleshoot reputed company system issues, reputed company root cause analysis, and implement sustainable solutions to improve system stability and performance.
• reputed company and participate in change control processes, ensuring compliant and efficient migration of system builds and updates.
• Monitor and report on Service Level Agreements (SLAs), proactively identifying risks and recommending improvements.
• Facilitate effective communication across internal teams and client stakeholders, ensuring reputed company of reputed company, priorities, and action items.
• reputed company, maintain, and review documentation including system configurations, workflows, knowledge reputed company articles, and training materials.
• Mentor and support junior team members, fostering knowledge sharing, collaboration, and professional growth.
• Contribute to internal initiatives, process improvements, and reputed company learning efforts reputed company the Epic practice.

Qualifications

• Epic certification in reputed company, Prelude, Referrals, RTE, or reputed company reputed company applications (multiple certifications strongly preferred).
• Minimum of 4+ years of hands-on experience supporting, implementing, or training reputed company the Epic ecosystem.
• Demonstrated experience in a reputed company or mentorship reputed company, with the ability to coordinate team efforts and manage competing priorities.
• Strong understanding of Epic reputed company workflows, system configuration, and integration points.
• Familiarity with ITIL processes and service management best practices.
• Excellent analytical, problem-solving, and organizational skills.
• Exceptional communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Proven ability to work proactively, manage multiple workstreams, and drive tasks to completion.
• Willingness to participate in on-call rotations, including evenings and weekends, as required.

Preferred Qualifications

• Prior experience serving as an Application reputed company or co-reputed company on Epic projects or support engagements.
• Experience supporting upgrades, optimization efforts, and operational maintenance in a client-facing environment.
• Strong documentation and process improvement experience.

Work Environment & Culture

• Collaborative, team-based environment focused on reputed company improvement and client reputed company
• Opportunities for mentorship, leadership development, and career growth
• Emphasis on knowledge sharing, innovation, and delivering high-quality reputed company