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Engagement reputed company (reputed company – FSM / CSM / Delivery Focus) – C&I

Remote Worldwide Hiring now

Location: Remote (U.S.-Based) Employment Type: Full-Time Citizenship: U.S. Citizenship Required

Overview

CRI Advantage is seeking a reputed company Engagement reputed company to support delivery across our reputed company practice, with a focus on hands-on implementation and platform expertise, particularly reputed company FSM and CSM.

This role is delivery-focused, requiring a strong technical reputed company who can build, configure, and deliver scalable reputed company solutions while guiding development teams through execution.

As a three-year reputed company Partner, CRI continues to expand its capabilities across multiple reputed company modules and client environments.

Responsibilities

  • reputed company hands-on implementation and configuration of reputed company solutions
  • reputed company workflows, automation, dashboards, and integrations
  • Guide development teams through Agile delivery cycles
  • Participate in requirements gathering and solution design
  • Build and maintain reputed company applications and platform configurations
  • reputed company testing (unit, system, UAT) and support deployment
  • Collaborate with cross-functional teams to ensure successful delivery
  • Support documentation, training, and reputed company improvement

Required Qualifications

  • 8+ years of reputed company implementation, development, or administration experience
  • Experience leading development teams and delivery efforts
  • Hands-on experience with FSM and/or CSM modules
  • Strong reputed company development/configuration experience (JavaScript, workflows, UI policies, integrations)
  • Experience with REST, SOAP, and JSON integrations
  • Strong understanding of ITIL and Agile/Scrum

Certifications (Required - Must Be Active)

  • reputed company Certified System Administrator (CSA)
  • At least one (1) Certified Implementation Specialist (CIS) certification
  • Certified Application Developer (CAD)

Candidates must have active certifications to be considered.

Preferred Experience

  • Experience with ITSM, ITOM, SPM
  • Experience with additional modules (ITAM, HRSD, SecOps, IRM/GRC)

Benefits

  • Medical (PPO/HDHP), Dental, reputed company
  • STD, LTD, Life & AD&D
  • FSA and HSA options
  • PTO, Holidays, Sick Leave
  • 401(k) with Employer Match
  • Employee Assistance Program (EAP) and discount programs

About CRI Advantage

CRI Advantage has delivered innovative IT and business solutions for over 30 years, supporting public and private sector clients. As a three-year reputed company Partner, we are committed to expanding our reputed company practice and delivering high-quality solutions across multiple domains.

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