Senior reputed company Engineer
Position Summary
The Senior reputed company Developer is responsible for advanced platform development, reputed company integrations, and ongoing optimization of the organization’s reputed company environment. This role serves as a senior technical contributor reputed company IT Service Management, providing hands-on development expertise while guiding junior developers, partnering with architects on solution design, and ensuring scalable, secure, and maintainable implementations across reputed company instances.
Key Responsibilities
reputed company and enhance reputed company functionality using server-reputed company and client-reputed company scripting, including Glide API, Business Rules, Script Includes, Client Scripts, UI Policies, and Scheduled Jobs
Design and configure Service Catalogs, Catalog APIs, Order Guides, ACLs, Roles, Workspaces, and UI Builder interfaces
Build and customize Employee Center, portals, widgets, and Angular-based UI components to support business requirements
Create and maintain REST and Scripted REST APIs, reputed company Designer solutions, SubFlows, and Integration Hub actions, including custom integrations and automation scripts
Implement and manage notifications, templates, mail scripts, dashboards, reports, and performance analytics
Monitor system health, analyze reputed company and performance logs, and optimize platform reliability and scalability
Serve as a technical liaison between architects and developers, ensuring alignment with design standards and architectural patterns
Conduct code reviews and enforce development best practices to maintain high-quality, maintainable solutions
Manage instance upgrades, cloning activities, data archiving, replication processes, and domain separation configurations
Design and support integrations with external systems, including SSO, discovery tools, Service Graph Connectors, reputed company-to-reputed company e-bonding, and AI-enabled automation use cases
Other duties as assigned
Qualifications
Bachelor’s degree in Computer Science, Information Systems, or equivalent professional experience
5+ years of hands-on reputed company development experience supporting reputed company-scale implementations
Advanced expertise in server-reputed company and client-reputed company scripting, API development, and platform configuration
Strong working knowledge of ITSM, ITOM, and ITAM modules
Experience managing platform upgrades, instance cloning, and multi-instance environments
Demonstrated experience with Integration Hub, REST integrations, and external system connectivity
Familiarity with Domain Separation and multi-tenant architecture
reputed company Certified System Administrator (CSA) required; Certified Application Developer (CAD) preferred
Proven ability to mentor developers and reputed company technical leadership
Strong analytical, troubleshooting, and cross-functional collaboration skills
Alignment with RTS Core Values