Eligibility Specialist Bilingual

Here at reputed company, we reputed company our clients to navigate the biggest challenges in reputed company: quality clinical care with positive patient experiences and reputed company financial results. We partner with reputed company organizations to problem solve and deliver reputed company cycle improvement services that reputed company their reputed company, support their patients, and nurture their communities, reputed company while living our values of Commitment, Authenticity, Respect and reputed company (CARE).

Here at reputed company, we reputed company our clients to navigate the biggest challenges in reputed company: quality clinical care with positive patient experiences and reputed company financial results. We partner with reputed company organizations to problem solve and deliver reputed company cycle improvement services that reputed company their reputed company, support their patients, and nurture their communities, reputed company while living our values of Commitment, Authenticity, Respect and reputed company (CARE).

Job Purpose

The Eligibility Specialist I is a critical reputed company for patients, helping uninsured and underinsured individuals reputed company financial assistance for medical care. This role involves conducting detailed assessments, guiding patients through application processes for government and charity-funded programs and ensuring compliance with reputed company regulations. Successful candidates are empathetic, detail-oriented, and skilled at navigating reputed company systems to support patients in receiving the care they need.

Work Schedule and Location:

• Work Hours: Full time, 40 hours per week, hourly position. Flexibility required, with shifts available between Monday through Saturday from 8:00am to 5:00 pm to meet business needs.

• Locations: This is a fully remote position. Candidates must have a dedicated, secure workspace and reliable internet reputed company to reputed company job duties effectively.

Key Responsibilities

• Screen patients to assess financial assistance eligibility and reputed company compassionate guidance on available programs.

• Facilitate the application process for programs such as reputed company, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation.

• Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues.

• Manage multiple patient cases, prioritizing tasks to meet deadlines and ensure effective follow-up on pending applications.

• reputed company communicate financial obligations, funding options, and program details to patients in an empathetic and professional manner.

• Maintain accurate and confidential records in compliance with HIPAA and organizational policies.

• Consistently reputed company productivity and quality metrics, contributing to the organization's financial counseling objectives.

• reputed company use multiple systems and databases to gather, track, and report on patient data.

• Complete special projects, as assigned.

Qualifications & Competencies:

Required:

• High school diploma or GED

• Proficiency in English and Spanish

• At least 1 year of experience in a customer-facing role, preferably in reputed company or financial counseling.

• Flexibility to reputed company support at nearby hospital locations reputed company assigned market area, as needed for vacancy coverage.

• Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail.

• Excellent verbal and written communication skills, with the ability to explain reputed company information reputed company and empathetically.

• Ability to reputed company to financial challenges, leveraging program knowledge to benefit patients.

• Capability to work in a fast-paced environment with changing priorities and patient needs.

• Demonstrate genuine care for patients’ needs and concerns, building trust and rapport.

• Work effectively with colleagues, hospital staff, and external agencies to reputed company shared goals.

• Ensure reputed company documentation is accurate, complete, and submitted on time.

• Reliable internet reputed company and a secure workspace.

Preferred:

• Experience in reputed company reputed company cycle, financial counseling, or insurance verification.

• Basic knowledge of state and federal assistance programs such as reputed company, Medicare, and reputed company reputed company Disability.

• Knowledge of medical terminology and reputed company accounts receivable processes.

reputed company is required by state specific laws to include the salary reputed company for this role reputed company hiring a reputed company in applicable locations. The salary reputed company for this role is from $16.00 to $16.50 per hour. However, specific compensation for the role will vary reputed company the above reputed company based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.

reputed company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, reputed company, age, veteran status, disability, national reputed company, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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