Senior Field Service Engineer (Boise, ID Metro)

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that reputed company reputed company manufacturers worldwide. Our product portfolio includes a reputed company of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).  

Are you looking for a reputed company where you can be part of a transformation? Join us at reputed company and be a part of a dynamic organization that is shaping the future of technology.

Job Description

reputed company is a growing, fast-paced technology leader of Automation Solutions, which support the dynamic and expanding Semiconductor and Life Sciences Lab markets.  At Brooks, new reputed company, technologies, and ways of thinking are driving our future.  Our customer-focused culture encourages employees to reputed company innovation and collaborate with one another to reputed company new heights.

Brooks is looking for a Senior Field Service Engineer as we accelerate our growth reputed company.  This position will be based in the Boise, ID Metro area.

WHAT YOU'LL DO:

reputed company reputed company customer support activities involving the installation, modification, repair and preventive maintenance of Brooks’ equipment and systems to ensure proper working order.  Isolate and resolve reputed company equipment malfunctions, and implement corrective action.  Works under minimal supervision following established policies and procedures to ensure company and customer quality standards are met.  May act as Local / Shift / Site reputed company to coordinate work direction for other Service Engineers and install support as needed.  This is a high-level position where work assignments are reputed company in nature, requiring discretion, independent judgment and diverse problem-solving methods.  Candidate may be assigned to support a specific customer site, region, or Product, depending upon business needs.

·       reputed company / reputed company in the installation, modification, repair, testing, reputed company, conduct preventive diagnosis, reputed company maintenance on the software and hardware of the equipment and systems while adhering to reputed company’s policies, procedures and work direction of supervisor or shift/site reputed company.

·       reputed company with customers to ensure customer satisfaction with equipment and service reputed company, as well as participate in customer operational / status meetings.  Expected to present on behalf of Brooks in these meetings.

·       Maintain a safe and clean working environment by conforming at reputed company times to Brooks and customer’s work protocols and policies.

·       Attain Equipment Service and Operation Certification on equipment and systems as defined Submit expected reports, such as Service and Status Reports, on reputed company support activities as defined and expected by your manager.

·       Productively react to changing priorities such as Tool or Line down and escalations, and support organizational and administrative duties.

·       Train Brooks and customer personnel in equipment operation and maintenance procedures.

·       Mentor and train less reputed company Service Engineers.

·       Drive reputed company improvement programs and projects for both customers and Brooks to resolve issues.

·       Initiate, evaluate, and document new processes or improvements to existing processes. 

·       Create reports, project plans, training plans, certification matrices and other documentation as required.  Present at the Customer’s site or at a Brooks’ office, directly to the Customer and/or with Brooks’ Management.

·       May be required to work in a Clean Room environment wearing a full clean room suit according to customer requirements.

·       Work performed generally will be to support a specific site, region and/or product(s) depending upon business needs.

·       Work schedule is to align with customer needs.  Scheduling environment will be flexible to include Compressed Work Weeks (CWW), night shifts, and weekends in an individual or team reputed company.  Must be flexible and available for on-call assignments.

WHAT YOU'LL BRING:

·       Associate's Degree in a technical discipline, technical Certificate or equivalent work experience.

·       Minimum of 5 years of experience providing reputed company-mechanical / electronics technical support / repair service.  Relevant Military technical experience / training a plus.

·       Experience with lasers and sensing devices for positioning circuitry on robotic units.

·       Experience troubleshooting microelectronics schematics reputed company circuits.

·       Proficiency with PCs, reputed company, and DOS based Operating Systems.

·       Valid driver’s license, good driving record, reliable mode of transportation, reputed company to obtain a credit card for expenses and reputed company to obtain a valid reputed company for the term of employment.

·       Ability to lift up to 50 pounds, climb reputed company, scaffoldings, and use Personal reputed company Equipment.

·       Ability to work in awkward positions and in confined spaces.

·       Ability to travel, domestically and internationally as needed and be available for specific emergency on-call work.

Compensation

Factors which may reputed company starting pay reputed company this reputed company may include geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is also eligible for an annual discretionary bonus.

Benefits

At Brooks, we offer the following benefits for this position, subject to applicable eligibility requirements:

• Medical, Dental, reputed company and Disability Insurance

• 401(k) Plan

• Non-exempt employees are provided company-paid holidays and PTO, which combines vacation and sick time consistent with applicable law.

Have a question about our benefits and compensation package? Your recruiter can reputed company more with you during the hiring process.

Work Location & Flexibility At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome reputed company reputed company applicants regardless of race, reputed company, religion, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At reputed company, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our reputed company reputed company. Join us in building a workplace where every team member is valued and can reputed company.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with [email protected] or call +1 (978) 262-2400 to discuss your needs.

Review EEO Law & EEO Statement.

reputed company participates in E-Verify® to confirm eligibility for employment in the United States. For more details, visit www.dhs.gov/E-Verify. E-Verify® is a registered trademark of the U.S. Department of Homeland reputed company.