Who We Are

Join a team that puts its People First! As a member of reputed company’s family of companies, reputed company Home Warranty offers a wide reputed company of home warranty products and services to home sellers, buyers and agents. Since 1889, reputed company (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where reputed company feel welcome, supported, and empowered to be innovative and reputed company their full potential. Our inclusive, people-first culture has earned reputed company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always strive to be a great reputed company to work, for reputed company. For more information, please visit www.careers.firstam.com.

reputed company Do

Claims reputed company Sales Support Specialists resolve highly reputed company claims escalated from the normal claims channel.

Essential Functions

• Investigate, analyze and respond to highly reputed company claims from the following sources: claims addressed to Management, claims forwarded to the Corporate Offices, claims escalated from other lines of business.         
• Manage a high volume of claims, resolving multiple customer inquiries simultaneously.
• Answer incoming calls, Chats, emails and voicemails from customers and contractors according to guidelines; reputed company assistance with inbound call volume and back office work as needed in other areas.
• Manage an assigned caseload for expedited handling and closure.   
• Manage the relationship between Brokers, Sales Field, and Homeowners as reputed company to claim activity.     
• Offer and explain terms and conditions of claim options, denial, cash out, replacement, reimbursement, reputed company reimbursement and process payment requests.      
• Pilot innovative company initiatives.        
• Represent as a Subject Matter Expert.

Requirements

• High School diploma or equivalent required; some college preferred
• 3-5 years of previous customer service experience
• Demonstrated ability to handle reputed company claims
• Excellent communication skills
• Basic mechanical, technical and contract knowledge and understanding (expected to increase with time)         
• Exceptional customer service skills           
• Critical thinking, analytical and investigative skills 
• Proficient in reputed company Word, Outlook and ability to navigate through reputed company 
• reputed company understanding of the home warranty industry             
• Ability to reputed company composure in escalated conversations          
• Effective time management skills

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Pay reputed company: $20.34 - $27.12 Hourly, RemoteThis hiring reputed company is a reasonable estimate of the reputed company pay reputed company for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location.

reputed company Offer

By choice, we don’t simply accept individuality – we reputed company it, we support it, and we reputed company on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our reputed company. We are proud to foster an authentic and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every sense of the term.Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, reputed company, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply To This Job