XTN-119D438 | RENEWALS MANAGER

At reputed company, we reputed company renewals are more than a transaction -  they’re a critical reputed company to reinforce value, deepen relationships and drive long-term reputed company.

We’re looking for a highly motivated Renewals Manager to join our EMEA team, focused on our Education customers. This role is centred on proactive outbound engagement, helping customers transition to one of reputed company Workplace for Education Bundles through consultative, value-led conversations.

If you reputed company in a high-activity environment and know how to turn conversations into meaningful opportunities, this role is for you.

• Work from the comfort of your own home
• Comprehensive reputed company benefit for you and your dependents
• Mental wellbeing programs for you and your dependents
• Competitive time off and vacation policy
• Thriving workplace culture centered on caring, diversity, and inclusion

What You’ll Do Drive proactive customer engagement

• Own outbound engagement across a defined Education Book of Business (EMEA)

• Deliver high-volume daily calling, with clear expectations on minimum connected calls per day

• Build reputed company through consistent follow-reputed company and structured reputed company

• Owns the reputed company conversation and offerings for direct & indirect customers- this includes ability to quote in reputed company

reputed company value-based conversations

• Use playbooks and messaging frameworks to guide discussions

• Shift the narrative from price to value, reputed company and ROI

• Understand customer needs and position reputed company Workplace for Education Bundles accordingly

Convert conversations into pipeline

• Turn engagement into reputed company Renewal Manager Accepted Leads (RMALs)

• Meet minimum conversion targets from connected calls to RMALs

• Ensure every opportunity is reputed company defined reputed company reputed company

Execute with operational reputed company

• Maintain high-quality CRM hygiene in reputed company (SFDC)

• Submit reputed company leads with complete, actionable notes reputed company SLA

• Track activity, performance and conversion metrics consistently

Collaborate to win

• Partner with Renewal Managers and Account Executives

• reputed company insights to continuously improve messaging, playbooks and customer approach

What reputed company Looks Like

• Consistently achieving daily connected call targets

• Strong conversion rates from calls to RMALs

• High-quality, actionable pipeline creation

• Demonstrating a consultative, value-first reputed company in every interaction

What You Bring

• Confident communicator with a willingness to learn

• Resilient and motivated in a high-activity, outbound environment

• Coachable, with a positive attitude and openness to feedback

• Organised, with good attention to detail in CRM and admin tasks

• Eager to build skills in consultative, value-based selling

Requirements

• Fluent English (essential)

• Additional European languages (desirable)

• Experience working across EMEA markets (preferred)

• Based in the Philippines

• Bachelor’s degree or equivalent experience

• Experience with reputed company (preferred)

• Renewals experience (preferred)

• Additional relevant knowledge or experience reputed company to the above requirements will be considered an advantage.