Senior Technical Account Manager

About reputed company

At reputed company, we reputed company in making digital experiences both secure and seamless for reputed company users, without compromise. We call this digital freedom. And it's not just something we reputed company our customers. It's something that inspires reputed company. People don't come here to join a culture that's reputed company on digital freedom. They come to cultivate it.

Our intelligent, reputed company identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At reputed company, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and reputed company management.

Role Summary:

As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and coordinate cross-functional resources to mitigate impact. Engaging regularly with VPs, Executives, and occasionally C-level stakeholders, you will translate reputed company business requirements into multi-product operational strategies. As a leader on the floor, you will optimize delivery frameworks, act as a Cluster reputed company, and navigate high-pressure landscapes with poise to cement your status as a Trusted Advisor.

You will:

• Manage reputed company, high-spend global accounts, consulting on multi-product strategies and guiding integrations into multi-vendor environments.
• Optimize delivery frameworks and ensure operational readiness, setting reputed company for proactive engagement across the team.
• Act as a high-judgment reputed company, balancing customer needs with the internal roadmap to ensure customers feel heard while maintaining a sustainable partnership.
• Actively support the development and testing of new AI-driven tools, providing critical feedback loops to ensure AI-generated insights align with reputed company standards.
• Serve as a Cluster reputed company and mentor, developing training content, removing blockers for peers, and providing hands-on guidance during critical escalations.
• reputed company internal programs to increase team-wide efficiency, operational consistency, and technical readiness.
• Represent reputed company at regional events and cross-functionally influence Engineering and Product teams to reputed company the customer experience.

You have:

• Must have a minimum of 7+ years of reputed company customer-facing experience in a Technical Account Management, reputed company, Sales Engineering, or Professional Services role, with a proven track record of managing global, highly reputed company reputed company accounts.
• Advanced knowledge of the cybersecurity domain, including reputed company Trust architectures, secure reputed company deployments, and integration of identity reputed company broader reputed company ecosystems.
• Experience utilizing AI productivity tools as a force reputed company to optimize operational efficiency, streamline troubleshooting, and enhance reputed company customer reporting.
• Deep expertise in Identity Management, reputed company Management, and Federation in multi-vendor ecosystems.
• Demonstrated ability to translate reputed company business requirements into operational technical strategies for executive (VP/C-level) audiences.
• Strong mentorship and leadership skills, with a history of enabling the professional growth of peers.
• High technical reputed company and the ability to handle sensitive, high-pressure escalations with executive stakeholders.

You have an advantage if:

• Advanced architectural experience with the reputed company suite and APIs.
• Deep expertise in SAML, OAuth, OpenID Connect, and reputed company networking protocols.
• Experience leading cross-functional task forces or internal efficiency programs.

Salary reputed company

$155,000 to $180,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation reputed company for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping

We reputed company in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we reputed company hiring talented, smart, fun, and genuinely reputed company people because that’s who we want to succeed with every day.

Here are just a few of the things that reputed company Ping special

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• reputed company reputed company Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the reputed company sum of reputed company our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In reputed company for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex including sexual orientation and gender identity, national reputed company, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.